FAQs
What are the main responsibilities of a Restaurant Manager at the Lao Asian Restaurant?
A Restaurant Manager is responsible for overseeing day-to-day operations, managing food cost controls, ensuring compliance with health and safety regulations, training and developing team members, maintaining guest satisfaction, collaborating with the Culinary team, and managing various operational tasks within budgeted guidelines.
What qualifications are required for the Restaurant Manager position?
Candidates should have a minimum of 3-5 years of experience in a high-end or luxury hotel or fine dining restaurant, proven experience in managing food & beverage service teams, in-depth knowledge of food & beverage operations, formal training or certifications in food & beverage, strong leadership and organizational skills, and excellent communication capabilities.
Is prior experience in Asian cuisine required?
While it is not explicitly stated as mandatory, a strong understanding of Asian cuisine and beverages is highly desirable, given the focus of the restaurant.
What type of work environment can I expect as a Restaurant Manager?
The work environment is fast-paced and can be high-pressure, requiring the ability to manage stress effectively. It involves leading a multicultural team and ensuring exceptional service for guests.
What are the working hours for this position?
The Restaurant Manager should be prepared to work a variety of shifts, including weekends, days, afternoons, and evenings.
Are there opportunities for team member growth and development?
Yes, the Restaurant Manager will conduct regular performance reviews and support team members’ growth and development, fostering a culture of excellence and innovation.
What is the company culture like at Hilton?
Hilton promotes a team-oriented culture dedicated to providing exceptional guest experiences and values the contributions of all team members, uniting them under the vision of hospitality excellence.
Will I need to conduct regular performance evaluations?
Yes, as a Restaurant Manager, you will be responsible for conducting regular performance reviews of team members to support their growth and development.
Are there specific compliance regulations that the Restaurant Manager needs to ensure?
Yes, the Restaurant Manager must ensure compliance with all health, safety, and hygiene regulations, as well as hotel security and fire regulations.
Do I need to manage guest complaints?
Yes, the Restaurant Manager is responsible for managing guest queries and complaints in a timely and efficient manner to ensure high levels of guest satisfaction.