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Restaurant Manager (Lao Asian Restaurant) | Waldorf Astoria Dubai Palm Jumeirah

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Hilton

2d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Dubai

AI generated summary

  • You need 3-5 years in luxury dining, a strong F&B management background, knowledge of Asian cuisine, leadership skills, creativity, stress management, and flexibility for various shifts.
  • You will oversee restaurant operations, manage costs, ensure guest satisfaction, lead and train staff, develop menus, drive sales, and maintain compliance with health and safety standards.

Requirements

  • Minimum 3-5 years of experience in a high-end or luxury hotel, fine dining restaurant, or an equivalent setting.
  • Proven track record of managing a food & beverage service team in a fast-paced environment.
  • In-depth knowledge of food & beverage operations, including menu planning, inventory control, cost management, and beverage section with a focus on Asian cuisine and beverages.
  • Strong understanding of food and beverage trends, guest preferences, and cultural sensitivity in culinary practices.
  • Formal food & beverage training or equivalent certifications.
  • Exceptional leadership and organizational skills.
  • Strong creativity and passion for service innovation.
  • Ability to manage stress in a high-pressure environment.
  • Excellent communication and interpersonal skills.
  • Keen eye for detail and commitment to quality.
  • Ability to work a variety of shifts including weekends, days, afternoons and evenings.

Responsibilities

  • Oversee the day-to-day restaurant operations, ensuring efficiency, consistency, and adherence to high-quality standards.
  • Manage food cost controls to contribute to Food and Beverage revenue.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Lead, train, and inspire a multicultural kitchen brigade, fostering a culture of excellence, teamwork, and innovation.
  • Conduct regular performance reviews and support team members' growth and development.
  • Ensure the highest level of guest satisfaction through exceptional service.
  • Collaborate with the Culinary team to tailor experiences for special events and themed dining.
  • Recruit, manage, train and develop the Restaurant team.
  • Manage guest queries in a timely and efficient manner.
  • Work within budgeted guidelines in relation to Food and Payroll.
  • Drive sales to maximize budgeted revenue.
  • Develop menus with other members of F&B team.
  • Accountable for monthly stock takes.
  • Incentivize team members to maximize sales and revenue.
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
  • Evaluate guest satisfaction levels with a focus on continuous improvement.
  • Ensure communication meetings are conducted and post-meeting minutes generated.
  • Be environmentally aware.
  • Assist other departments wherever necessary and maintain good working relationships.
  • Comply with hotel security, fire regulations and all health and safety legislation.

FAQs

What are the main responsibilities of a Restaurant Manager at the Lao Asian Restaurant?

A Restaurant Manager is responsible for overseeing day-to-day operations, managing food cost controls, ensuring compliance with health and safety regulations, training and developing team members, maintaining guest satisfaction, collaborating with the Culinary team, and managing various operational tasks within budgeted guidelines.

What qualifications are required for the Restaurant Manager position?

Candidates should have a minimum of 3-5 years of experience in a high-end or luxury hotel or fine dining restaurant, proven experience in managing food & beverage service teams, in-depth knowledge of food & beverage operations, formal training or certifications in food & beverage, strong leadership and organizational skills, and excellent communication capabilities.

Is prior experience in Asian cuisine required?

While it is not explicitly stated as mandatory, a strong understanding of Asian cuisine and beverages is highly desirable, given the focus of the restaurant.

What type of work environment can I expect as a Restaurant Manager?

The work environment is fast-paced and can be high-pressure, requiring the ability to manage stress effectively. It involves leading a multicultural team and ensuring exceptional service for guests.

What are the working hours for this position?

The Restaurant Manager should be prepared to work a variety of shifts, including weekends, days, afternoons, and evenings.

Are there opportunities for team member growth and development?

Yes, the Restaurant Manager will conduct regular performance reviews and support team members’ growth and development, fostering a culture of excellence and innovation.

What is the company culture like at Hilton?

Hilton promotes a team-oriented culture dedicated to providing exceptional guest experiences and values the contributions of all team members, uniting them under the vision of hospitality excellence.

Will I need to conduct regular performance evaluations?

Yes, as a Restaurant Manager, you will be responsible for conducting regular performance reviews of team members to support their growth and development.

Are there specific compliance regulations that the Restaurant Manager needs to ensure?

Yes, the Restaurant Manager must ensure compliance with all health, safety, and hygiene regulations, as well as hotel security and fire regulations.

Do I need to manage guest complaints?

Yes, the Restaurant Manager is responsible for managing guest queries and complaints in a timely and efficient manner to ensure high levels of guest satisfaction.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay