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Restaurant Manager (Social) | Waldorf Astoria Dubai Palm Jumeirah

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Hilton

13d ago

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Dubai

AI generated summary

  • You need fine dining and Italian cuisine management experience, Michelin Star exposure, F&B luxury management skills, team development, flexibility, a relevant degree, and strong guest service passion.
  • You will manage operations, maintain guest service, train staff, drive sales, handle queries, develop menus, oversee stock, set targets, and ensure compliance with health and safety standards.

Requirements

  • Strong experience in managing fine dining restaurant and with strong background in Italian cuisine.
  • Michelin Star restaurant experience
  • F&B Management experience in a luxury environment
  • Able to meet financial targets
  • Ability to comply with all F&B brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
  • Michelin Star Restaurant experience is a must
  • Degree in relevant area
  • Fine dining experience
  • Luxury hospitality experience in a similar role
  • Passion for delivering exceptional levels of guest service
  • Excellent English and any other language would be an advantage

Responsibilities

  • Manage Restaurant operations with a deep understanding of fine dining service standards.
  • Maintain exceptional levels of guest service
  • Recruit, manage, train and develop the Restaurant team
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines in relation to Food and Payroll
  • Drive sales to maximize budgeted revenue
  • Develop menus with other members of F&B team
  • Accountable for monthly stock takes
  • Incentivize team members to maximize sales and revenue
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
  • Comply with hotel security, fire regulations and all health and safety legislation

FAQs

What is the primary responsibility of a Restaurant Manager (Social) at Waldorf Astoria Dubai Palm Jumeirah?

The primary responsibility is to manage restaurant operations to deliver an excellent guest experience while training and developing team members and working within budgeted guidelines.

What type of dining experience is required for this position?

Strong experience in managing a fine dining restaurant, with a significant background in Italian cuisine, is required.

Is Michelin Star restaurant experience necessary for this role?

Yes, Michelin Star restaurant experience is a must for the position.

What are some essential tasks that a Restaurant Manager (Social) must perform?

Essential tasks include managing restaurant operations, maintaining guest service levels, recruiting and training staff, managing budgets, and evaluating guest satisfaction levels.

What skills are important for a Restaurant Manager (Social) at Waldorf Astoria?

Important skills include the ability to work under pressure, meet financial targets, comply with F&B brand standards, and a commitment to developing team members.

Is a degree in a relevant area beneficial for this position?

Yes, a degree in a relevant area is considered advantageous for this role.

What qualities are expected in a candidate for this position?

Candidates should have a passion for delivering exceptional guest service, excellent grooming standards, and flexibility to respond to various work situations.

Are there opportunities for team development in this role?

Yes, the role emphasizes the willingness to develop team members and support their growth.

What language skills are preferred for a Restaurant Manager (Social)?

Excellent English is required, and knowledge of any other language would be advantageous.

How does Waldorf Astoria ensure a singular experience for guests?

Waldorf Astoria focuses on providing exceptional environments and personalized attention as part of its True Waldorf Service to create a unique experience for each guest.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay