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Restaurant Reservations Agent

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Marriott International

Oct 30

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Assist other departments when needed to ensure optimum service to guests.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Restaurant Reservations Agent.

Where is the job located?

The job is located at Marriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates.

What type of employment is offered for this role?

This role offers full-time employment.

Is remote work available for this position?

No, this position does not support remote work.

What are the primary responsibilities of a Restaurant Reservations Agent?

Responsibilities include assisting other departments to ensure optimum service to guests, maintaining cleanliness of work areas, engaging guests in conversation, following safety and security policies, and performing other reasonable job duties as requested by Supervisors.

What are the preferred qualifications for this job?

The preferred qualifications include a high school diploma or G.E.D. equivalent and at least 1 year of related work experience.

Is supervisory experience required for this role?

No, supervisory experience is not required for this role.

Are there any specific licenses or certifications needed for this position?

No, there are no licenses or certifications required for this position.

What qualities does Marriott look for in candidates?

Marriott seeks candidates who are confident, innovative, genuine, intuitive, and who can carry on the legacy of the brand.

How does Marriott International support diversity and inclusion?

Marriott International is committed to hiring a diverse workforce and fostering an inclusive, people-first culture, with non-discrimination on any protected basis.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.