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Restaurant Team Member

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Tim Hortons

23d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Chichester

AI generated summary

  • You must be a positive team player with customer service experience, excellent communication skills, and flexibility to work various hours. A passion for customer satisfaction and coffee is essential.
  • You will greet customers with a smile, deliver fast service, resolve inquiries, maintain cleanliness and safety standards, complete cleaning schedules, and support team goals.

Requirements

  • To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment.
  • You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends).
  • If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity!

Responsibilities

  • Your Key Responsibilities As Restaurant Team Member Include
  • Welcoming every customer with a smile and being genuinely friendly at all times
  • Delivering fast, friendly and accurate service to all customers
  • Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
  • Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
  • Carry out temperature checks and record as per company process!
  • Complete daily and weekly cleaning schedules as per cleaning chart
  • Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
  • Adhering to restaurant performance standards for crew stations and as per shift manager directions
  • Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
  • Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
  • Report all work related near misses, injuries and illnesses as soon as possible!
  • Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!

FAQs

What type of job is this position for at Tim Hortons?

This position is for a Restaurant Team Member, available in both full-time and part-time formats.

Where is the Tim Hortons location for this job?

The Tim Hortons location for this job is in the PO19 7WT area.

What is the salary for the Restaurant Team Member position?

The salary for the Restaurant Team Member position is hourly paid, in line with the National Minimum Wage.

What kind of experience do I need to apply for this role?

You need to have previous customer service experience within a dynamic, fast-paced environment.

What are the key responsibilities of a Restaurant Team Member?

Key responsibilities include welcoming customers, delivering fast and friendly service, ensuring food safety and cleanliness standards, maintaining operational areas, and adhering to performance standards.

What qualities are important for a successful Restaurant Team Member?

Important qualities include being a positive team player, having excellent communication skills, a strong focus on customer service, and the flexibility to work various hours including early mornings, afternoons, evenings, and weekends.

Is training provided for new Restaurant Team Members?

Yes, training is usually provided to ensure that new team members are equipped to meet the high standards of service and food safety.

Can I still apply if I have limited availability?

While flexibility is important, you may still apply. Indicate your availability in the application, and the management will consider your schedule.

How can I apply for the Restaurant Team Member position?

Interested candidates can apply by contacting Tim Hortons through their official website or at the restaurant location.

What kind of company culture can I expect at Tim Hortons?

Tim Hortons emphasizes a fun, energetic, and customer-focused environment, where team members are encouraged to deliver exceptional guest experiences.

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Tim Hortons

Retail & Consumer Goods
Industry
1001-5000
Employees
1964
Founded Year

Mission & Purpose

Tim Hortons is more than a coffee shop – it’s one of the largest restaurant chains in North America and the largest in Canada. Its diverse menu appeals to a broad range of tastes, solidifying its place as one of Canada’s most iconic brands in the process. The company operates in the highly competitive quick-service restaurant sector, part of the broad multi-billion dollar food-service business. Its powerful scale and reach in Canada creates unmatched opportunities, but also the dynamic challenge of leading the industry. Tim Hortons is more than a place to work – it’s a chance to be a part of the driving force behind a company and culture so many people love. Find your role in this growing company and help us serve the neighbourhoods we call home.