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Restaurant Team Member

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Tim Hortons

12d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Chichester

AI generated summary

  • You must be a positive team player with customer service experience, excellent communication skills, and the flexibility to work varied hours, including mornings, afternoons, evenings, and weekends.
  • You will greet customers, provide fast and friendly service, ensure food safety, maintain cleanliness, complete temperature checks, and adhere to operational standards while supporting restaurant goals.

Requirements

  • To apply for the position of Restaurant Team Member you will be a positive team player who has previous customer service experience within a dynamic fast paced environment
  • You will possess excellent communication skills with a strong focus on the customer
  • Coupled with the flexibility to work a range of hours including early mornings afternoons evenings and weekends

Responsibilities

  • Your Key Responsibilities As Restaurant Team Member Include
  • Welcoming every customer with a smile and being genuinely friendly at all times
  • Delivering fast, friendly and accurate service to all customers
  • Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
  • Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
  • Carry out temperature checks and record as per company process
  • Complete daily and weekly cleaning schedules as per cleaning chart
  • Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
  • Adhering to restaurant performance standards for crew stations and as per shift manager directions
  • Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them
  • Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations
  • Report all work related near misses, injuries and illnesses as soon as possible
  • Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed

FAQs

What are the working hours for the Restaurant Team Member position?

The working hours for this position can vary, including early mornings, afternoons, evenings, and weekends, as flexibility is required.

Is this position full-time, part-time, or both?

Both full-time and part-time positions are available for the Restaurant Team Member role.

What is the salary for this job?

The salary for this position is hourly paid and in line with the National Minimum Wage.

What type of experience is required for this role?

Previous customer service experience within a dynamic, fast-paced environment is required for this role.

What are the primary responsibilities of a Restaurant Team Member?

Responsibilities include welcoming customers, delivering fast and friendly service, preparing food according to safety standards, maintaining cleanliness, and adhering to performance standards.

Is training provided for new team members?

Yes, training is provided to ensure new team members are equipped with the necessary skills to perform their duties effectively.

What qualities are you looking for in a candidate?

We are looking for positive team players with excellent communication skills, a strong focus on customer service, and a passion for guest satisfaction.

Are there opportunities for career advancement within Tim Hortons?

Yes, there are opportunities to grow and carve a career with Tim Hortons as we expand across the UK.

How do I apply for the Restaurant Team Member position?

You can apply for the position by contacting us directly or through our official job application portal.

Is there an age requirement for this position?

Candidates must be at least 16 years old to apply for the Restaurant Team Member position.

Tim Hortons

Retail & Consumer Goods
Industry
1001-5000
Employees
1964
Founded Year

Mission & Purpose

Tim Hortons is more than a coffee shop – it’s one of the largest restaurant chains in North America and the largest in Canada. Its diverse menu appeals to a broad range of tastes, solidifying its place as one of Canada’s most iconic brands in the process. The company operates in the highly competitive quick-service restaurant sector, part of the broad multi-billion dollar food-service business. Its powerful scale and reach in Canada creates unmatched opportunities, but also the dynamic challenge of leading the industry. Tim Hortons is more than a place to work – it’s a chance to be a part of the driving force behind a company and culture so many people love. Find your role in this growing company and help us serve the neighbourhoods we call home.