Logo of Huzzle

Retail Assistant

image

Screwfix

9d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need to be service-oriented, hard-working, a great communicator, eager to learn, and possess a friendly, flexible, reliable, honest, and enthusiastic attitude. Retail experience not required.
  • You will welcome and assist customers, guide them to products, help with deliveries and stock maintenance, and collaborate with your team to maintain high store standards.

Requirements

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

FAQs

What are the main responsibilities of a Retail Assistant at Screwfix?

As a Retail Assistant at Screwfix, your main responsibilities include welcoming customers, understanding their needs, guiding them to the right products, assisting with deliveries, maintaining product stock, and working as part of a team in the store.

Is prior retail experience required for this position?

No, prior retail experience is not required. We are looking for individuals who are willing to learn and have a positive attitude.

What hours will I be expected to work?

Retail Assistants are expected to work during opening hours, which are Monday to Friday from 7am to 8pm, Saturday from 7am to 6pm, and Sunday from 9am to 4pm.

What benefits do Retail Assistants receive?

Benefits for Retail Assistants include a competitive salary, 28 days annual leave (increasing with service), an award-winning company pension scheme, life cover, 20% discount with Screwfix and B&Q, discounted healthcare, and excellent training and development opportunities.

How does Screwfix support employees in their career development?

Screwfix offers excellent training programs and ongoing development to help employees be the best they can be, along with opportunities for support and advancement within the company.

Are there specific personal qualities that are sought for this job?

Yes, we are looking for individuals who are friendly, flexible, reliable, honest, enthusiastic, and have a positive, can-do attitude, along with great communication skills.

How can I apply for the Retail Assistant position?

You can apply for the Retail Assistant position by uploading your CV and completing your application through the provided application link.

Will I receive any discounts as an employee?

Yes, as an employee, you will receive a 20% discount with Screwfix and B&Q.

What should I do if I need additional support with my application?

If you require any additional support or adjustments to help you make an application, please contact the careers team at careers@screwfix.com.

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.