Logo of Huzzle

Retail Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • 13d left

AI generated summary

  • You should be a team player with a consultative approach, a positive attitude, passion for products, and basic IT skills for in-store technology.
  • You will provide excellent customer service, promote health and wellness products, maintain store standards, complete training to advise customers, and participate in monthly incentive programs.

Requirements

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

Responsibilities

  • Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer? Then look no further… Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service. You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty. Our products often fly off the shelves but sometimes they need a helping hand, we offer monthly colleague incentives around key items to encourage promotion.

FAQs

What is the job title for this position?

The job title is Retail Assistant.

What is the duration of the contract for this job?

The contract is for a 14-week fixed-term period.

Where is the job located?

The job is located at Riverdale Court, Lewisham.

How many hours per week will I be working?

You will be working 32 hours per week.

What is the pay rate for this position?

The salary for this position is £13.00 per hour.

Are there any employee benefits?

Yes, benefits include a 25% colleague discount and 28-days annual leave pro rata.

Is prior retail experience required for this role?

No, prior retail experience is not required, though it is advantageous.

What kind of training will I receive?

You will complete industry-leading retail operational training to become Qualified to Advise on a wide range of products.

What are the key qualities we are looking for in a candidate?

We are looking for someone with teamwork skills, a compassionate approach to customers, a positive attitude, passion for our products, and basic IT skills.

What is the working pattern for this job?

The working pattern includes 5-7 days per week, including Saturday or Sunday, from 8:45 am to 7:15 pm, with responsibilities to open and close the store.

When is the closing date for applications?

The closing date for applications is 20 November 2024.

What values does the company prioritize?

The company prioritizes EPIC values: Expertise, Pioneering, Inclusive, and Caring.

Making health and wellness a way of life for everyone.

Science & Healthcare
Industry
5001-10,000
Employees
1870
Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.