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Retail Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Reading
  • 2d left

AI generated summary

  • You should work well in a team, have a compassionate approach to customers, maintain a positive attitude, be passionate about products, and possess basic IT skills for in-store technology.
  • You will provide exceptional customer service, maintain store standards, promote health and wellness products, and participate in training to advise customers on various product specialties.

Requirements

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

Responsibilities

  • Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
  • Then look no further…
  • Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
  • You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
  • Our products often fly off the shelves but sometimes they need a helping hand, we offer monthly colleague incentives around key items to encourage promotion.

FAQs

What is the job title of the position?

The job title is Retail Assistant.

What type of employment is this position?

This is a permanent position.

Where is the store located?

The store is located on High Street, Maidenhead.

How many hours will I be working per week?

You will be working 10 hours per week.

What is the salary for this role?

The salary is £12.00 per hour, along with a 25% colleague discount and 28-days annual leave pro rata.

Is prior retail experience required for this position?

No, prior retail experience is not required, although it is advantageous.

What qualities are important for this role?

Important qualities include the ability to work well within a team, a compassionate approach to customers, a positive attitude, a passion for the products, and basic IT skills for in-store technology.

What kind of training will I receive?

You will complete industry-leading retail operational training to become Qualified to Advise across a vast range of products.

Are there opportunities for specialization in this role?

Yes, you can specialize in areas of interest such as sport, nutrition, and beauty.

What are the company’s values?

The company values are EPIC: Expertise, Pioneering, Inclusive, and Caring.

What is the company's mission?

The company's mission is to empower everyone to live healthier, happier lives and to become the world's most trusted wellness partner.

What is the closing date for applications?

The closing date for applications is 17 October 2024.

Making health and wellness a way of life for everyone.

Science & Healthcare
Industry
5001-10,000
Employees
1870
Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.