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Retail Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • 3d left

AI generated summary

  • You must work well in a team, have a compassionate approach to customers, maintain a positive attitude, show enthusiasm for products, and possess basic IT skills.
  • You will provide exceptional customer service, promote health and wellness products, maintain store standards, and complete training to advise on our product range.

Requirements

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

Responsibilities

  • Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer? Then look no further… Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service. You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty. Our products often fly off the shelves but sometimes they need a helping hand, we offer monthly colleague incentives around key items to encourage promotion.

FAQs

What is the job title for this position?

The job title is Retail Assistant.

What type of employment is being offered?

The position is permanent and part-time.

Where is the store located?

The store is located at Unit 142/144 The Mall, Luton.

How many hours per week will I be required to work?

You will be required to work 25 hours per week.

What is the hourly salary for this role?

The salary is £12.00 per hour.

Are there any additional benefits for employees?

Yes, employees receive a 25% colleague discount and 28 days of annual leave pro rata.

Is prior retail experience necessary for this position?

No, prior retail experience is not required, but it is advantageous.

What qualities are looked for in a candidate?

Candidates should have the ability to work well within a team, a compassionate approach to customers, a positive attitude, a passion for the products, and basic IT skills.

What kind of training will be provided?

You will complete industry-leading retail operational training to become Qualified to Advise across a range of products.

What are the working hours like for this position?

The working pattern is flexible.

When is the closing date for applications?

The closing date for applications is 18 October 2024.

What values does the company emphasize?

The company embraces EPIC values: Expertise, Pioneering, Inclusive, and Caring.

Is there a focus on diversity and inclusion in the workplace?

Yes, the company is committed to having a diverse and inclusive workplace, celebrating colleagues' unique experiences and backgrounds.

Making health and wellness a way of life for everyone.

Science & Healthcare
Industry
5001-10,000
Employees
1870
Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.