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Retail Assistant

Applications are closed

  • Job
    Entry Level
  • Hospitality & Retail
  • Bristol


  • A good communicator, able to confidently liaise with customers and colleagues
  • Self-motivated and able to work unsupervised.
  • Committed to high levels of customer care
  • Able to undertake a range of manual cleaning duties
  • An enthusiastic individual with a passion for working in a catering environment
  • Positive and take pride in their work


  • Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
  • Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight
  • Taking responsibility for stocking food and beverage areas.
  • Complete regular day to day activities as required to ensure a smooth operation.
  • Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.

Application Process

  • To apply for the Customer Service Assistant position, please follow these steps:
  • 1. Visit the Compass Group UK&I website.
  • 2. Search for job Reference: com/1405/99717001/52627486/R/BU #LI-DNP.
  • 3. Click on the job listing for the Customer Service Assistant position.
  • 4. Follow the instructions on the website to complete the application process.
  • 5. Ensure your CV and cover letter are up to date and tailored to the position.
  • 6. Submit your application online.
  • 7. Wait for a response from the hiring team regarding your application.


What will my main responsibilities be as a Retail Assistant?

As a Retail Assistant, your main responsibilities will include delivering exceptional customer service, representing the business professionally, taking pride in the products and services provided, and working as part of a team to ensure the smooth operation of the retail site.

What kind of team will I be working with as a Retail Assistant?

You will be working with a passionate and friendly team at one of our sites where we provide catering and cleaning services to the military and Ministry of Defence. You will have the opportunity to work in a supportive environment where individuality is celebrated and teamwork is valued.

What opportunities for advancement are available within the company?

In ESS, you will be given every opportunity to progress within the company. We invest in our people and reward and recognize employees who provide excellent customer service. There are opportunities for growth and development for those who show dedication and commitment to their role.

How important is customer service in this role?

Customer service is of utmost importance in this role. As a Retail Assistant, you will be the face of our business and will play a key role in ensuring that our customers have a positive experience. Providing exceptional customer service is essential in creating a positive and welcoming environment for all customers.

Manufacturing & Electronics
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.