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Retail Assistant - Full Time

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Farmfoods

17d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Liverpool

AI generated summary

  • You need a friendly, hardworking attitude, enjoy being busy, be reliable, and have some shift flexibility to support the team and cover for colleagues when needed.
  • You will greet customers, assist with locating items, provide efficient service at the tills, manage stock deliveries, and collaborate with your team to maintain a clean and organized store.

Requirements

  • A friendly, positive, hard working approach to work.
  • To enjoy being busy as there is always something to do. You’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, completing important cleaning and stock rotation routines and more!
  • To be reliable as you will be an important part of a small team. Your colleagues and customers will depend upon to do your best on each shift and not let the team down.
  • A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rota’s are planned three weeks in advance and your commitments outside of work will always be taken into consideration when planning your shifts.

Responsibilities

  • Make all of our customers feel welcome with a friendly smile and simple hello.
  • Help customers find the items that they are looking for.
  • Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye.
  • Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.
  • Work with the rest of your team to complete the daily and weekly routines that keep our shops safe, clean and tidy.

FAQs

What are the working hours for the Retail Assistant position?

The Retail Assistant position offers 39 hours of work per week, with a variety of shifts spread over 5 days from 7 each week.

Is flexibility required for this job?

Yes, full flexibility in your availability for work throughout the week, including weekends, is generally required for full-time positions.

What is the pay rate for the Retail Assistant position?

The pay depends on your age: £10.10 per hour for ages 16-20 and £12.31 per hour for ages 21 and older.

What benefits are offered to Retail Assistants?

Benefits include 30 days of holiday each year, great training and development opportunities, a 15% staff discount, a smart uniform, free life assurance, a workplace pension, and a staff benefits package that includes discounted services and products.

What are the main responsibilities of a Retail Assistant?

Responsibilities include welcoming customers, helping them find items, providing service at the tills, handling stock carefully, and maintaining a clean and tidy shop.

What qualities are needed to succeed as a Retail Assistant?

A friendly, positive, hard-working approach, reliability, enjoyment of busy work, and some flexibility in shifts are important qualities for this role.

Are there opportunities for career advancement at Farmfoods?

Yes, there are many opportunities for a career at Farmfoods, including training programs and the potential for promotion to Shop and Area Manager positions from within the company.

What is the culture like at Farmfoods?

Farmfoods prides itself on being a family business with ambition, focusing on delivering great value, quality products, and a friendly customer experience.

How important are Retail Assistants to the Farmfoods brand?

Retail Assistants are very important as they serve hundreds of customers each week and represent the Farmfoods brand, with the reputation of the company resting in their hands.

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Farmfoods

Retail & Consumer Goods
Industry
1001-5000
Employees
1954
Founded Year

Mission & Purpose

Farmfoods, a Scottish family business, has served Great Britain for over 60 years. From a butcher shop in Aberdeen we have grown to more than 300 stores and four distribution centres nationwide. We work hard to bring you the best value on the food your family enjoys and on the household essentials your family needs.