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Retail Assistant - London

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  • Job
    Entry Level
  • Hospitality & Retail
  • London


  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.


  • Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
  • You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
  • Our products often fly off the shelves but sometimes they need a helping hand, we offer monthly colleague incentives around key items to encourage promotion.


What are the key responsibilities of a Retail Assistant at Holland & Barrett?

As a Retail Assistant at Holland & Barrett, your key responsibilities include acting as a health and wellness ambassador, maintaining high store standards, delivering world class customer service, completing retail operational training, advising customers on products, and promoting key items through monthly colleague incentives.

What qualifications or experience do I need to apply for the Retail Assistant position at Holland & Barrett?

While prior retail experience is advantageous, it is not required for this entry-level role. We are looking for individuals with the ability to work well within a team, a compassionate approach to customers, a positive attitude, a passion for health and wellness products, and basic IT skills to use in-store technology.

What are the working hours for a Retail Assistant at Holland & Barrett?

The working hours for a Retail Assistant at Holland & Barrett are 12 hours per week, with a working pattern of Tuesday & Thursday from 1pm - 4pm, and Saturday from 9:30am - 4pm, including key holder responsibilities.

What benefits are offered to Retail Assistants at Holland & Barrett?

Retail Assistants at Holland & Barrett are offered a salary of £12.00 per hour, a 25% colleague discount, and 28 days of annual leave pro rata. Additionally, colleagues have the opportunity to specialize in areas of interest such as sport, nutrition, and beauty, and participate in colleague incentives around key items to encourage promotion.

Making health and wellness a way of life for everyone.

Science & Healthcare
Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.