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Retail Assistant - M&S

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Southampton

Requirements

  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure
  • Demonstrate great timekeeping and reliability

Responsibilities

  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about our service and helping customers with natural, engaging service
  • Representing M&S and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Health and Safety regulations

FAQs

What are the working hours for the Retail Assistant position?

The position is contracted for 12 hours per week with variable shifts.

What are the key responsibilities of a Retail Assistant?

The key responsibilities include serving customers, providing knowledgeable and engaging service, representing M&S positively, handling cash and operating the cash register, and complying with Health and Safety regulations.

What qualities are we looking for in an ideal Retail Assistant?

The ideal Retail Assistant should have a passion for delivering outstanding service, take initiative, be an excellent team player with great communication skills, have a desire to succeed, work well under pressure, and demonstrate great timekeeping and reliability.

Will I have opportunities for advancement within the company?

Yes, M&S invests in its people and provides opportunities for progression within the company.

Is there support for training and development in this role?

Yes, the company offers unrivalled opportunities for learning and development.

How does the company view diversity and inclusion?

Compass Group UK&I is committed to fostering an environment that respects and celebrates diverse talents, backgrounds, and abilities, ensuring every individual feels valued and empowered.

What should I expect from the team environment?

You can expect to be part of a passionate and friendly team that thrives in a fast-paced environment and takes pride in their work.

Are there any specific cash handling responsibilities?

Yes, part of your responsibilities will include handling cash and operating the cash register accurately.

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.

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