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Retail Assistant Manager

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American Golf

10d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail

AI generated summary

  • You must motivate your team, deliver exceptional customer service, drive sales, communicate effectively, delegate tasks, manage performance, and oversee recruitment.
  • You will motivate your team, drive sales, ensure excellent customer service, manage performance, delegate tasks, and lead recruitment efforts while fostering a positive, multi-skilled environment.

Requirements

  • To motivate and encourage your team to achieve KPI's through your passion and enthusiasm
  • Lead your team in providing outstanding customer service
  • Create an exciting environment, drive sales and maximise profit
  • Drive company initiatives and continually reinforce the customer proposition with the team
  • Be an effective communicator
  • Effectively delegate tasks, encourage individuals to develop and increase their knowledge ensuring a multi skilled team
  • Manage team performance, identify and promote good performance and effectively deal with under-performance
  • Take ownership of the recruitment for your team

Responsibilities

  • - To motivate and encourage your team to achieve KPI's through your passion and enthusiasm
  • - Lead your team in providing outstanding customer service
  • - Create an exciting environment, drive sales and maximise profit
  • - Drive company initiatives and continually reinforce the customer proposition with the team
  • - Be an effective communicator
  • - Effectively delegate tasks, encourage individuals to develop and increase their knowledge ensuring a multi skilled team
  • - Manage team performance, identify and promote good performance and effectively deal with under-performance
  • - Take ownership of the recruitment for your team

FAQs

What is the role of a Retail Assistant Manager at American Golf?

The Retail Assistant Manager is responsible for motivating and encouraging the team to achieve KPIs, providing outstanding customer service, creating an engaging environment, driving sales, managing team performance, and overseeing the recruitment process.

What qualifications or experience do I need to apply for this role?

Candidates should have experience adapting their approach in a customer-focused sales environment, along with strong leadership and communication skills.

What are the working hours for this position?

The specific working hours may vary, but they typically include weekend shifts and may be full-time or part-time depending on the store's needs.

Is there a commission structure associated with the salary?

Yes, American Golf offers a competitive salary that includes an uncapped commission scheme.

How many days of holiday do employees receive?

Employees receive 29 days of holiday, which includes bank holidays.

Are there any special benefits related to employee well-being?

Yes, benefits include an Employee Assistance Programme, Life Assurance, and access to professional qualification and subscription support.

Does American Golf support career development?

Yes, American Golf is committed to helping employees develop into retail management positions or transition to roles at the Retail Support Centre.

How does American Golf promote diversity and inclusion in the workplace?

American Golf values individuals with diverse opinions, cultures, lifestyles, and circumstances, and is committed to encouraging equality, diversity, and inclusion among colleagues.

Is employee discount available?

Yes, employees receive discounts for themselves, their family, and friends.

What initiatives does the Retail Assistant Manager drive?

The Retail Assistant Manager drives company initiatives, reinforces the customer proposition with the team, and encourages the team to achieve sales and performance goals.

American Golf

Europe's largest golf retailer!

Retail & Consumer Goods
Industry
501-1000
Employees
1978
Founded Year

Mission & Purpose

American Golf is Europe’s largest golf retailer. We have over 95 stores in the UK and Republic of Ireland. We stock a full range of golf equipment for golfers of all levels including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online we have our expert teams on hand to help with any golfing query there may be. Most of our store managers are keen golfers and the average handicap of our staff is 7 but you don't need to be a pro to be a part of our growing team.

Benefits

  • Employee Discount

    Take advantage of generous discounts for you, your family, and your friends, across our stores, restaurants, and leisure sites.

  • Birthday Leave

    Take advantage of generous discounts for you, your family, and your friends, across our stores, restaurants, and leisure sites.

  • Commission & Bonus

    At American Golf we reward hard work with a competitive commission scheme across our retail sites, a retail management and retail support centre bonus scheme.

  • Holiday Purchase Scheme

    We understand the importance of work-life balance and understand that some employees may want to take additional time off throughout the year. As such, we offer our team the opportunity to purchase up to five additional days of annual leave each year.

  • Learning & Development

    We are passionate about developing our people and helping everybody realise their potential. Whether this involves learning on the job from a more experienced member of the team, attending one of our regular courses, our online learning platform or learning from an external resource.

  • Lifestyle Benefits

    Other benefits on offer are: Dental Plan, an Employee Assistance Programme with health and well-being advice plus 24/7 access to a doctor, online retail discounts and a Cycle to Work scheme.