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Retail Assistant Manager



19d ago

  • Job
    Entry & Junior Level
  • Hospitality & Retail
  • £28.7K
  • Colchester

AI generated summary

  • You love seeing others succeed, hit key performance indicators, excel in customer service, and bring fresh thinking from previous retail experience to exceed expectations.
  • You will manage and support your team to grow sales, provide excellent customer service, and meet targets. You will lead by example, maintain cost control, and ensure stock availability.


  • You love watching others succeed in their careers
  • You thrive on hitting key performance indicators and achieving sales & profit goals
  • You appreciate the importance of great customer service and get satisfaction from exceeding your customers’ expectations
  • Your previous retail experience with roles such as a Assistant Management or similar, you bring us fresh thinking.


  • Our Assistant Store Managers go beyond just great management skills, they share their expertise and support their team to grow and develop. A strong focus on delivering a great customer experience whilst meeting targets and increasing sales (it doesn’t hurt to beat the competition either). A passion for Beauty and Health products, Retail and Customer satisfaction alongside a sense of pride for every member of your team will be the foundation for all the success you and your team achieve. You will work alongside your Store Manager to lead your team to beat sales and service targets. You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control.
  • If you like the sound of this, can see yourself managing and motivating others, then this job is for you...


What qualities are you looking for in a Retail Assistant Manager?

We are looking for someone who enjoys inspiring and leading a team, has a strong focus on customer service, and has a good understanding of business operations.

What are the main responsibilities of a Retail Assistant Manager?

A Retail Assistant Manager is responsible for assisting the Store Manager in overseeing daily operations, leading a team to provide excellent customer service, managing inventory, and ensuring the store meets sales goals.

What experience is required for this role?

Ideally, we are looking for candidates with previous retail management experience, strong leadership skills, and a proven track record of successfully managing a team.

How important is customer service in this role?

Customer service is a top priority in this role. A Retail Assistant Manager should focus on creating a positive shopping experience for customers and ensure their needs are met.

How does a Retail Assistant Manager contribute to the success of the store?

A Retail Assistant Manager plays a key role in helping the store meet its sales goals, providing excellent customer service, managing inventory effectively, and creating a positive work environment for the team.

Retail & Consumer Goods

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.