Logo of Huzzle

Retail Assistant Manager, Steve Madden, Westfield White City

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • London

Requirements

  • Previous retail management experience
  • Background with a fashion-forward footwear, accessory or fashion brand
  • To be a customer service ambassador
  • Proven ability to drive sales and team working to KPI’s
  • To be immaculately presented and representative of our luxury/fashion forward brand in every way

Responsibilities

  • Ensure customer service is of the highest standards at all times
  • Be a role model for your team and with your own service standards
  • Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
  • Actively liaise, communicate and develop good relations with your team and Senior Management
  • Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
  • Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
  • Rota your team effectively and ensure optimum cover during peak trading periods
  • Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
  • Ensure your store maintains excellent visual presentation which is consistent with company guidelines

FAQs

What is the job title for this position?

The job title is Retail Assistant Manager at Steve Madden in Westfield White City.

What are the key responsibilities for the Retail Assistant Manager?

The key responsibilities include ensuring high customer service standards, acting as a role model for the team, meeting sales and operational goals, maintaining staff scheduling, and ensuring excellent visual presentation of the store.

What qualifications are required for this job?

The qualifications required include previous retail management experience, a background with a fashion-forward brand, the ability to drive sales and work towards KPIs, and the ability to represent the luxury/fashion-forward brand immaculately.

Are there any employee benefits associated with this position?

Yes, the benefits include a competitive basic salary, gorgeous shoes each season, and amazing employee discounts.

What type of store does Kurt Geiger operate?

Kurt Geiger operates stand-alone stores, retail pop-ups, and partners with some of the world's most famous department stores.

How does Kurt Geiger promote diversity and inclusivity?

Kurt Geiger promotes diversity and inclusivity through its values of love, diversity, change, equality, kindness, freedom, and unity against racism, as noted in their brand statement.

What is expected from the Retail Assistant Manager in terms of team management?

The Retail Assistant Manager is expected to maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development.

What is the company culture at Kurt Geiger?

The company culture at Kurt Geiger is inclusive, creative, and focused on empowering employees to express their individual style, reflecting the vibrant energy of London.

We are a leading London-based footwear and accessories brand putting creativity and kindness at our core.

Fashion & Arts
Industry
1001-5000
Employees
1963
Founded Year

Mission & Purpose

Kurt Geiger is a leading London-based footwear and accessories retailer powered by creativity and kindness. For over fifty years, Kurt Geiger’s in-house team of shoe and accessory designers have endeavoured to embolden customers through statement styles underpinned by London’s vibrance and authenticity. Its ultimate mission to create a kind, diverse and inclusive fashion community propels the regular launch of kindness-driven initiatives supporting people, charities and global movements. Kurt Geiger’s owned brands for women, men and children consist of Kurt Geiger London, KG Kurt Geiger and Miss KG. The company has over 70 stores and 530 concessions worldwide and a global customer base extending across North America, Europe, China, Australia and the Middle East. At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective. Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. Though prejudice prevails in our world, it is not welcome in our workplace, and ensuring the equality of all our people processes to recruit a diverse workforce remains paramount. We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self.

Get notified when Kurt Geiger posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?