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Retail Assistant (Opticians)

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Boots UK

8d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • 17d left

AI generated summary

  • You should have a passion for customer service and experience in retail or an optical environment.
  • You will conduct pre-checks, order and dispense eyewear, teach contact lens application, provide after sales support, assist with store operations, and help develop team knowledge.

Requirements

  • Passion for customer service
  • Experience working in retail or an optical environment

Responsibilities

  • Carrying out pre-checks on the customer before the eye examination
  • Ordering and dispensing of glasses and contact lenses
  • Teaching customers how to put in contact lenses
  • Providing after sales support through repairs and adjustments
  • Working together as part of a team
  • Completing operational and administrative tasks associated with the running of a store
  • Support other colleagues within the stores to develop their knowledge

FAQs

What is the primary responsibility of a Retail Assistant in Boots Opticians?

The primary responsibility is to provide a high standard of customer care on the shop floor, recommending products that aid in eye health and lifestyle while building strong relationships with customers.

Will I receive training for this position?

Yes, as a Retail Assistant, you will receive training to become a qualified Optical Consultant.

What are some specific tasks of a qualified Optical Consultant?

Tasks include carrying out pre-checks before eye examinations, ordering and dispensing glasses and contact lenses, teaching customers how to use contact lenses, providing after-sales support, and completing operational/admin tasks.

What qualifications or experience do I need to apply?

A passion for customer service is essential. Experience in retail or an optical environment is desirable but not required.

What benefits does Boots offer to employees?

Benefits include a retirement savings plan, discretionary annual bonus, generous employee discounts, enhanced maternity/paternity/adoption leave pay, flexible benefits schemes, and access to a 24/7 counseling service.

What are the working hours for this position?

The position requires you to work between 25 to 34 hours per week, with flexibility to accommodate different shift patterns including weekdays and weekends.

Is there an opportunity for flexible working arrangements?

Yes, Boots is open to discussing flexible working options, including job sharing and reduced hours.

Where is this position located?

The Retail Assistant position is located at the Boots Opticians store in Berwick Upon Tweed, North East England.

When is the closing date for applications?

The closing date for applications is 28-Sep-2024.

What is the application process for this job?

After you apply, your application will be reviewed by the team, and if successful, you will be contacted to arrange an interview with the hiring manager.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.