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Retail Assistant - Rundle Mall

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SEPHORA

15d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Adelaide

AI generated summary

  • You should have retail sales experience, excellent interpersonal skills, a passion for beauty trends, and availability during key times, including weekends and late nights.
  • You will inspire customers, create welcoming experiences, share beauty knowledge, participate in training, and help clients discover products while staying updated on trends and techniques.

Requirements

  • Enjoy creating an amazing customer experience by providing a welcoming environment to listen and embrace their unique needs.
  • Are a keen observer of new products and the latest beauty trends and techniques
  • Want to help customers discover the features and benefits of our CRM program and how it can help them be the best version of themselves.
  • Are open to expanding your knowledge of our iconic brands to share your knowledge with, and learn from, your team of Beauty Advisors.
  • Are open to participating in cross-training and attending in-store beauty expert training sessions where you're encouraged to continuously learn and explore.
  • Have a passion to share your knowledge with your team of Beauty Advisors and Sephora customers.
  • Have previous Sales experience in a retail or customer facing environment, and have excellent interpersonal skills to build relationships with clients and fellow team members.
  • The ideal candidate will be able to provide availability across key trading times including late-night and weekend availability.

Responsibilities

  • As a Retail Assistant in Sephora you are our Beauty Advisors; You are fundamental to the store team by inspiring and helping our customers become the best version of themselves.
  • At Sephora you will have the opportunity to work across all our departments from beauty, skincare, haircare, and wellness.
  • You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help customers discover Sephora's amazing offerings.
  • Enjoy creating an amazing customer experience by providing a welcoming environment to listen and embrace their unique needs.
  • Are a keen observer of new products and the latest beauty trends and techniques.
  • Want to help customers discover the features and benefits of our CRM program and how it can help them be the best version of themselves.
  • Are open to expanding your knowledge of our iconic brands to share your knowledge with, and learn from, your team of Beauty Advisors.
  • Are open to participating in cross-training and attending in-store beauty expert training sessions where you're encouraged to continuously learn and explore.
  • Have a passion to share your knowledge with your team of Beauty Advisors and Sephora customers.

FAQs

What is the job title and location for this position?

The job title is Retail Assistant and the location is Rundle Mall.

Is this position full-time or part-time?

This position is part-time.

What benefits do employees receive?

Employees receive gifted products, store discounts of up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, opportunities for personal development, and more.

What is the pay rate for this position?

The pay rate is $27 (FT & PT) plus superannuation, commission, and loading for weekends and public holidays.

What are the key responsibilities of a Retail Assistant at Sephora?

Retail Assistants, as Beauty Advisors, are responsible for providing amazing customer experiences, assisting customers with their needs, sharing knowledge about beauty products, and participating in training sessions.

What kind of experience is preferred for this role?

Previous sales experience in a retail or customer-facing environment is preferred, along with excellent interpersonal skills.

What are the working hours for this position?

Ideal candidates should be available during key trading times, particularly Thursday to Sunday, including late-night and weekend shifts.

Is Sephora an equal opportunity employer?

Yes, Sephora is proud to be an equal opportunity workplace and does not discriminate in its employment practices.

Am I able to request reasonable adjustments during the recruitment process?

Yes, you can share your requirements for reasonable adjustments during the application process, and Sephora will make efforts to accommodate those needs.

Will I receive training for this position?

Yes, new employees will receive initial onboarding training as well as continuous learning through an online platform and field trainers.

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SEPHORA

Reimagine your future, with Sephora

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection. Beautifying people’s lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.