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Retail Associate (30 hours, 2 months fixed term) - Oxford Street

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New Balance

6d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must be a team player with customer service skills, a passion for retail, a willingness to learn, basic math ability, effective communication, and a flexible schedule, including weekends.
  • You will achieve KPIs, ensure customer satisfaction, maintain store standards, adhere to policies, and uphold health and safety protocols while supporting the management team as needed.

Requirements

  • Team Player
  • Demonstrate customer service skills
  • A passion for retail and sales
  • Desire to learn
  • Ability to perform basic maths and general retail operational processes
  • Effective communication skills
  • Flexible work schedule including weekends and holidays

Responsibilities

  • To achieve personal KPIs and contribute to overall store performance
  • Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
  • Help to ensure the store remains as commercial as possible following company guidelines
  • Adhere to company’s policies and procedures
  • Responsible for maintaining health, safety, and environmental standards in store
  • Perform other duties as required from the management team

FAQs

What are the working hours for this Retail Associate position?

The position is for 30 hours per week on a fixed-term basis for 2 months.

Is experience in retail necessary to apply for this job?

While prior experience is beneficial, a genuine passion for retail and customer service is key, and we welcome applicants eager to learn.

What is the location of this Retail Associate role?

This role is located on Oxford Street.

What are the major responsibilities of the Retail Associate?

Major responsibilities include achieving personal KPIs, delivering customer satisfaction, maintaining store standards, and adhering to company policies.

Are there any specific skills required for this position?

Yes, required skills include effective communication, customer service skills, basic mathematical ability, and a desire to learn.

Is there a dress code for this role?

Yes, there is a flexible uniform package provided for this position.

What benefits are included in this job offer?

Benefits include competitive compensation, potential for a retail bonus, generous staff discounts, and great development opportunities.

Will the Retail Associate be expected to work weekends and holidays?

Yes, a flexible work schedule including weekends and holidays is required.

What kind of company culture can I expect at New Balance?

New Balance fosters an inclusive working environment and values team players who can contribute to the growth of the brand.

How can I apply for this Retail Associate position?

You can apply by visiting our careers page or following the instructions provided in the job listing.

New Balance

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1906
Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.