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Retail Associate II

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Nike

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Dresden

AI generated summary

  • You should have a passion for Nike and sports, retail experience, strong customer service skills, great German and good English, teamwork, proactivity, and be available for weekend shifts.
  • You will deliver exceptional customer service, support training, assist with store operations, connect online and offline sales, and stay updated on products and trends to promote the brand.

Requirements

  • Die Passion für NIKE und/oder die Liebe zum Sport
  • Erfahrung im Retail wäre von Vorteil
  • Kompetenz und Begeisterung für hervorregenden Kundenservive
  • Sehr gute Deutsch- und gute Englischkenntnisse
  • Gute Kommunikations- und Teamfähigkeit
  • Proaktivität, Offenheit sowie Motivation und die Leidenschaft, unsere Kunden immer an die erste Stelle zu setzen
  • Bereitschaft, an Wochenenden und in Schichten zu arbeiten

Responsibilities

  • Deine Expertise im Bereich des exklusiven Kundenservices und Produktwissens nutzen, um eine besondere Brand Experience für unsere Käufer zu schaffen.
  • Du unterstützt unsere Leads und Coaches bei der Schulung neuer Mitarbeiter:innen.
  • Du unterstützt die verschiedensten Bereiche des Stores (z. B. Kasse, Warenein- und -ausgang, Auffüllen von Waren auf der Verkaufsfläche, Aufstellen von Displays) und empfiehlst Kund:innen geeignete Produkte, um die Umsatzziele zu erreichen.
  • Du nutzt dein Wissen über digitale Geräte, um Online- und Offlineverkauf sowie Services im Store nahtlos miteinander zu verknüpfen.
  • Du informierst Kund:innen und neue Mitarbeiter:innen über NIKE Produkte und Services.
  • Du erweiterst dein Wissen mit Hilfe unserer Tools und Schulungen, um immer auf dem Laufenden zu bleiben, und informierst dich über neue Trends und Entwicklungen, NIKE Produkte, Services und Culture.
  • Ein Brand Ambassador für NIKE Initiativen sein.

FAQs

What is the role of a Retail Associate II at Nike?

As a Retail Associate II, referred to as an "Athlete," you will provide exceptional customer service and product knowledge, support new employee training, assist in various store operations, and act as a brand ambassador for Nike initiatives.

What qualifications do I need to apply for this position?

You should have a passion for Nike and/or sports, experience in retail is advantageous, strong customer service skills, good communication in German and English, and a readiness to work weekends and shifts.

Is prior retail experience required for this job?

While prior retail experience is advantageous, it is not strictly required.

What are the working hours for this position?

The position requires a willingness to work weekends and in various shifts.

What kind of training will I receive if hired?

You will receive regular sales and product training to keep up to date with trends and developments, as well as access to exclusive training content.

Are there opportunities for advancement within the company?

Yes, there are exciting development and career opportunities available for employees at Nike.

What benefits does Nike offer to its retail associates?

Nike offers competitive salaries, monthly bonus opportunities, mobility benefits, employee discounts, regular training, and a dynamic work environment that promotes diversity and inclusion.

How does Nike support its employees' work-life balance?

Nike encourages flexibility with shift scheduling and supports a positive work environment, promoting the well-being of its staff.

What is the application process for this position?

You can apply easily online through the Nike careers website.

Will I have the chance to participate in Nike events?

Yes, employees have the opportunity to participate in unique Nike events, fostering a sense of community and team spirit.

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

Nike is a multinational corporation primarily engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services. Their ultimate mission is to bring inspiration and innovation to every athlete in the world, where "if you have a body, you are an athlete." Nike's purpose is to create groundbreaking sport innovations, design products that help athletes of all levels reach their full potential, and promote an active and healthy lifestyle globally. Through their products and initiatives, Nike aims to empower athletes and inspire positive change in communities, fostering a culture of inclusivity, sustainability, and excellence in sports and beyond.

Benefits

  • Get Moving

    Whether you’re trying to move to a new city or just across one of NIKE’s campuses, we will help you get where you’re going — no matter the distance.

  • Fitness Fit For All

    Whether you’re just getting started or consider yourself a fitness pro, NIKE provides fitness opportunities and discounts for all levels and goals.

  • Financial Health

    NIKE offers competitive pay and robust retirement plans that meet you wherever you are in life and help you plan for future financial goals.

  • Health & Wellness

    NIKE’s got your back. With various life insurance and health care packages, we’ve got you covered.

  • Giving Back

    We believe in doing good on and off the field, which is why NIKE matches donations and rewards volunteer time to help you support the causes you are passionate about.