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Retail Associate – Warner Bros. Studio Tour (WBSTL) – Part-Time Weekend Work (16-Hours)

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must communicate effectively, thrive in fast-paced settings, stay calm under pressure, take initiative, and deliver excellent customer service at a quick pace.
  • You will engage customers, operate tills efficiently, maintain product availability, and maximize sales opportunities to achieve targets.

Requirements

  • Effective, confident communication, engaging proactively with visitors and colleagues.
  • Experience working in a fast-paced environment.
  • The ability to keep calm under pressure.
  • The initiative to identify jobs that need completed.
  • An ability to work at pace whilst maintaining great customer service.

Responsibilities

  • Proactively engage with and assist our customers.
  • Operating our tills in an efficient manner.
  • Help to ensure products are available to customers at all times.
  • Ensure our sales targets are achieved by fully maximising all sales opportunities.

FAQs

What is the pay rate for the Retail Associate position?

The pay rate for the Retail Associate position is £12.00 per hour.

What are the working hours for this position?

The contract is for 16 hours per week, working both Saturday and Sunday, with normal hours between 7am and 10pm. Occasionally, hours could extend until 1am for events.

Is training provided for this role?

Yes, there is a requirement to complete 2 weeks of full-time training (Monday-Friday) before starting your contracted hours.

Are there opportunities for staff discounts?

Yes, staff discounts are available on Studio Tour tickets, retail, food, and beverage.

Is there free parking available for staff?

Yes, there is free on-site staff car parking.

Is this position suitable for first-time job seekers?

Yes, the position is suitable for first-time job seekers, but experience working in a fast-paced environment is preferred.

What essential skills are required for this role?

Effective communication, the ability to stay calm under pressure, initiative, and the ability to work at a fast pace while maintaining customer service are essential skills for this role.

Are there options for healthcare benefits?

Yes, there is an option to join pension and private healthcare schemes.

Is this position physically demanding?

Yes, this role requires the ability to lift, carry, and move boxes, and it involves working in a very busy environment with lots of visual and audio stimuli.

How does Warner Bros. Discovery support diversity and inclusion?

Warner Bros. Discovery embraces the opportunity to build a diverse workforce and is committed to being an equal opportunity employer, considering qualified candidates based on merit regardless of various protected categories.

Entertainment & Media
Industry
10,001+
Employees

Mission & Purpose

Warner Bros. Discovery is a global media and entertainment company, known for producing and distributing a wide range of content, including films, television shows, and digital content. Their ultimate mission is to captivate audiences worldwide by creating compelling and innovative stories that entertain, inform, and inspire. With a strong focus on storytelling and creativity, Warner Bros. Discovery aims to enrich people's lives through entertainment and provide a diverse array of content across various platforms. Their purpose is to connect people through shared experiences and to continue being a leading force in the entertainment industry, shaping the future of entertainment in the UK and beyond.

Culture & Values

  • Act as one team

    Trust each other, succeed together, and grow together. Collaborate across teams and make decisions that are best for WBD overall. Prioritize growth, development, and well-being for our teams. Respect and support each other, and celebrate wins.

  • Create what's next

    Be curious, innovate, and focus on the future. Drive change, embrace disruption, and never stop learning. Use data and technology to transform what we create and how we tell stories and deliver. Experiment, fail fast, acknowledge mistakes and learn from them.

  • Empower Storytelling

    Put creators, consumers and partners at the center, and share extraordinary stories. Tell stories that entertain and inspire our viewers, communities, and each other. Foster creativity by giving the freedom to try new things and produce our best work. Deliver the best experience; anticipate what consumers want and be fan obsessed.

  • Champion Inclusion

    Empower others, have courage, and pursue equity. Amplify the voices of global storytellers to reflect audiences around the world. Intentionally seek out diversity, remove barriers, and create space for all to share ideas and be heard. Actively listen and lead with empathy, integrity, and transparency.

  • Dream it & own it

    Advocate the mission, move with speed, and drive results. Have an owner's mindset; bring a perspective, take decisive rapid action, and manage spend responsibly. Make clear choices, set ambitious goals, and be accountable for results. Speak up and fearlessly challenge the norm.