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Retail Consultant | Aesop Bath, Somerset | Full Time (Fixed Term - Summer Season)

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Aesop

9d ago

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Bath
  • Quick Apply

AI generated summary

  • You need experience in customer service, effective selling skills, ability to introduce products through demos, teamwork skills, empathy, open mindset, communication and problem-solving abilities. Knowledge of skin, hair, body care, fragrance is a plus.
  • You will engage, listen, guide customers to relevant products, deepen product experiences, demonstrate solutions, and deliver exceptional customer service to drive commercial success.

Requirements

  • Experience operating within a customer service role or environment
  • Effective selling skills and the ability to drive commercial outcomes
  • Ability to consistently introduce Aesop products to clients through hand demonstrations
  • History of successfully participating in and contributing to a team
  • Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
  • Strong communication and problem-solving skills
  • Working knowledge of skin care and skin care industry (advantageous)
  • Knowledge of hair care, body care, fragrance and home categories (advantageous)

Responsibilities

  • As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

FAQs

What are the key responsibilities of a Retail Consultant at Aesop Bath, Somerset?

The key responsibilities of a Retail Consultant include engaging with customers, listening to their needs, guiding them to suitable products, conducting hand demonstrations, contributing to team success, and delivering exceptional customer experiences.

What qualifications and skills are required for this role?

Qualifications and skills required for a Retail Consultant position at Aesop include experience in customer service, effective selling skills, ability to drive commercial outcomes, empathy in managing relationships, strong communication and problem-solving skills, and knowledge of skin care, hair care, body care, fragrance, and home categories.

What employee benefits are offered for this position?

Employee benefits for a Retail Consultant at Aesop Bath, Somerset include a pay rate of $21.00, monthly bonus potential, product discounts, volunteer leave, personal leave, professional development opportunities, access to employee assistance programs, mindfulness app subscriptions, and mental wellness programming for yourself and family members.

Manufacturing & Electronics
Industry
1001-5000
Employees
1987
Founded Year

Mission & Purpose

Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, body and hair care products of the finest quality, as well as fragrance and accessories for the self and home. All Aesop products are vegan. We do not test on animals and only use ingredients with a proven record of safety, efficacy and sustainability. We are on a journey to reduce our footprint on the planet that generously sustains us. So far, our progress has led to Aesop becoming a certified B Corp™. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered across two locations—Melbourne and London—with satellite offices and stores in many parts of the world, including New York, Paris, Tokyo and Hong Kong. Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields. Just as the ingredients in our products are carefully selected for their unique characteristics, so too are the individuals who work with us around the world – we value working with those who can bring a wealth of life experience and inspired ideas to our table.