FAQs
What is the job title and location for this position?
The job title is Retail Consultant, and it is located at Aesop Duke of York Square, London.
What are the main responsibilities of the Retail Consultant?
The main responsibilities include engaging with customers, listening to their needs, guiding them to relevant products, welcoming customers into the store, and delivering an exceptional, inclusive customer experience.
What experience is required for this role?
Candidates should have experience operating in a customer service role or environment, effective selling skills, strong communication and problem-solving skills, a history of teamwork success, and the ability to utilize empathy in interpersonal relationships.
Is knowledge of skincare products essential for this position?
While a working knowledge of skincare is advantageous, it is not explicitly required. However, having knowledge in hair care, body care, fragrance, and home categories is also considered beneficial.
How many hours per week does the Retail Consultant position require?
The position is part-time, requiring 16 hours per week.
What type of employee benefits does Aesop offer?
Aesop offers benefits such as up to 50% product discount, bi-annual complimentary product allocation, wellness leave options, paid volunteering allowance, in-house training, competitive bonus opportunities, access to LinkedIn Learning, employee assistance programs, a subscription to Headspace, and a matched gifting policy for charity.
Is this position focused on remote work or on-site work?
This position operates on an on-site working pattern.
What is the company's commitment to workplace culture?
Aesop is committed to creating an inspiring and inclusive environment, promoting professional development and career growth, and supporting diversity and inclusion as a core aspect of its success.
How does Aesop contribute to the community and sustainability?
Aesop actively works on reducing its environmental footprint, has become a certified B Corp, and engages with the local community through the Aesop Foundation, volunteering, and matched giving programs.
What skills are important for succeeding in this role?
Important skills include effective selling abilities, strong communication, problem-solving skills, empathy in managing relationships, and an open mindset with a curiosity to understand and listen to diverse perspectives.