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Retail Consultant | Aesop Stanford | Full Time

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Aesop

21d ago

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • San Francisco
  • Quick Apply

AI generated summary

  • You must have experience in customer service, effective selling skills, ability to drive commercial outcomes, empathy in managing relationships, team collaboration, strong communication, problem-solving skills, and knowledge in skin care, hair care, body care, fragrance, and home categories.
  • You will engage with customers, listen to their needs, and guide them to relevant products. Deliver exceptional experiences and contribute to commercial success.

Requirements

  • Experience operating within a customer service role or environment
  • Effective selling skills and the ability to drive commercial outcomes
  • Ability to consistently introduce Aesop products to clients through hand demonstrations
  • History of successfully participating in and contributing to a team
  • Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
  • Strong communication and problem-solving skills
  • Working knowledge of skin care and skin care industry (advantageous)
  • Knowledge of hair care, body care, fragrance and home categories (advantageous)

Responsibilities

  • As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

FAQs

What experience is required for the Retail Consultant position at Aesop Stanford?

Experience operating within a customer service role or environment is required for the Retail Consultant position at Aesop Stanford.

What are the employee benefits offered for this position?

The employee benefits for the Retail Consultant position at Aesop Stanford include a pay rate of $21.00, 10% monthly bonus potential, generous product discount allowance, bi-annual complimentary product allocation, paid Volunteer leave, paid Personal leave, professional development opportunities, access to employee assistance programs, and mental wellness support programs.

What skills are necessary for success in this role?

Effective selling skills, strong communication and problem-solving skills, ability to work in a team, empathy for managing interpersonal relationships, and a deep curiosity to understand others are necessary for success in the Retail Consultant role at Aesop Stanford.

Is knowledge of the skin care and beauty industry advantageous for this position?

Yes, knowledge of the skin care, hair care, body care, fragrance, and home categories is advantageous for the Retail Consultant position at Aesop Stanford.

What is the working pattern for this position?

This position is full time and operates on an on-site working pattern at the Aesop Stanford location.

Manufacturing & Electronics
Industry
1001-5000
Employees
1987
Founded Year

Mission & Purpose

Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, body and hair care products of the finest quality, as well as fragrance and accessories for the self and home. All Aesop products are vegan. We do not test on animals and only use ingredients with a proven record of safety, efficacy and sustainability. We are on a journey to reduce our footprint on the planet that generously sustains us. So far, our progress has led to Aesop becoming a certified B Corp™. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered across two locations—Melbourne and London—with satellite offices and stores in many parts of the world, including New York, Paris, Tokyo and Hong Kong. Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields. Just as the ingredients in our products are carefully selected for their unique characteristics, so too are the individuals who work with us around the world – we value working with those who can bring a wealth of life experience and inspired ideas to our table.