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Retail Consultant | Aesop West End | Part Time



12d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • Portland
  • Quick Apply

AI generated summary

  • You need experience in customer service, effective selling skills, empathy, teamwork, and strong communication/problem-solving skills. Knowledge of skincare, hair care, body care, fragrance is advantageous. Join Aesop West End as a Retail Consultant!
  • You will engage, listen, and guide customers towards relevant products, providing exceptional service and contributing to our commercial success through intentional interactions.


  • Experience operating within a customer service role or environment
  • Effective selling skills and the ability to drive commercial outcomes
  • Ability to consistently introduce Aesop products to clients through hand demonstrations
  • History of successfully participating in and contributing to a team
  • Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
  • Strong communication and problem-solving skills
  • Working knowledge of skin care and skin care industry (advantageous)
  • Knowledge of hair care, body care, fragrance and home categories (advantageous)


  • As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.


What is the pay rate for this part-time Retail Consultant position at Aesop West End?

The pay rate for this position is $21.00.

What are some of the employee benefits offered for this role?

Some of the employee benefits include a 10% monthly bonus potential, generous product discount allowance, bi-annual complimentary product allocation, paid Volunteer leave, paid Personal leave, access to professional development opportunities, employee assistance programs, mindfulness app subscription, and mental wellness programming.

What qualifications or experience are required for this Retail Consultant position?

Experience operating within a customer service role or environment, effective selling skills, ability to drive commercial outcomes, demonstrated ability to utilise empathy, strong communication and problem-solving skills, and knowledge of skin care, hair care, body care, fragrance, and home categories are advantageous for this role.

What is the working pattern for this part-time Retail Consultant position?

This position operates on an on-site working pattern and is part-time.

How can I apply for this Retail Consultant position at Aesop West End?

You can apply for this position by submitting your application through the Aesop careers website or by following the application instructions provided in the job listing.

Manufacturing & Electronics
Founded Year

Mission & Purpose

Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, body and hair care products of the finest quality, as well as fragrance and accessories for the self and home. All Aesop products are vegan. We do not test on animals and only use ingredients with a proven record of safety, efficacy and sustainability. We are on a journey to reduce our footprint on the planet that generously sustains us. So far, our progress has led to Aesop becoming a certified B Corp™. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered across two locations—Melbourne and London—with satellite offices and stores in many parts of the world, including New York, Paris, Tokyo and Hong Kong. Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields. Just as the ingredients in our products are carefully selected for their unique characteristics, so too are the individuals who work with us around the world – we value working with those who can bring a wealth of life experience and inspired ideas to our table.