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Retail Consultant | Greenwich | Full Time



16d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • Greenwich
  • Quick Apply

AI generated summary

  • You need customer service experience, effective selling skills, empathy, teamwork, and a curiosity for skincare and beauty products to excel as our Retail Consultant in Greenwich.
  • You will engage customers, listen to their needs, and guide them to products that suit them. Create a welcoming environment, demonstrate product benefits, and deliver an exceptional customer experience to drive commercial success.


  • Experience operating within a customer service role or environment
  • Effective selling skills and the ability to drive commercial outcomes
  • Ability to consistently introduce Aesop products to clients through hand demonstrations
  • History of successfully participating in and contributing to a team
  • Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
  • Strong communication and problem-solving skills
  • Working knowledge of skin care and skin care industry (advantageous)
  • Knowledge of hair care, body care, fragrance and home categories (advantageous)


  • As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.


What experience do I need to have for this Retail Consultant position?

We are looking for individuals with experience operating within a customer service role or environment, effective selling skills, and the ability to drive commercial outcomes. Additionally, having a working knowledge of skin care and the skin care industry is advantageous.

What is the pay rate for this Retail Consultant position?

The pay rate for this position is $21.00 per hour.

Are there any employee benefits offered for this position?

Yes, employee benefits include a 10% monthly bonus potential, generous product discount allowance, bi-annual complimentary product allocation, 2 days paid Volunteer leave, 3 days paid Personal leave, and access to various development opportunities to aid in professional growth.

Is this a full-time or part-time position?

This position is full-time and operates on-site with a working pattern.

What opportunities are available for professional development and career growth?

We promote professional development through in-house training, complimentary access to LinkedIn Learning, and study support opportunities. Additionally, we offer employee assistance programs, subscription to mental wellness programming, and a variety of well-being initiatives.

Manufacturing & Electronics
Founded Year

Mission & Purpose

Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, body and hair care products of the finest quality, as well as fragrance and accessories for the self and home. All Aesop products are vegan. We do not test on animals and only use ingredients with a proven record of safety, efficacy and sustainability. We are on a journey to reduce our footprint on the planet that generously sustains us. So far, our progress has led to Aesop becoming a certified B Corp™. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered across two locations—Melbourne and London—with satellite offices and stores in many parts of the world, including New York, Paris, Tokyo and Hong Kong. Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields. Just as the ingredients in our products are carefully selected for their unique characteristics, so too are the individuals who work with us around the world – we value working with those who can bring a wealth of life experience and inspired ideas to our table.