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Retail Consultant | Pasadena | Full-Time

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Aesop

12d ago

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Pasadena
  • Quick Apply

AI generated summary

  • You must have customer service experience, effective selling skills, ability to drive commercial outcomes, empathy, teamwork, communication skills, and knowledge of skincare and related categories for this full-time retail consultant position in Pasadena.
  • You will engage customers, listen to their needs, and guide them to products that enhance their experience. By showcasing our products, you will deliver exceptional customer service and drive commercial success.

Requirements

  • Experience operating within a customer service role or environment
  • Effective selling skills and the ability to drive commercial outcomes
  • Ability to consistently introduce Aesop products to clients through hand demonstrations
  • History of successfully participating in and contributing to a team
  • Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
  • Strong communication and problem-solving skills
  • Working knowledge of skin care and skin care industry (advantageous)
  • Knowledge of hair care, body care, fragrance and home categories (advantageous)

Responsibilities

  • As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

FAQs

What qualifications are required for the Retail Consultant role in Pasadena?

The qualifications required for the Retail Consultant role in Pasadena include experience in customer service, effective selling skills, ability to drive commercial outcomes, and knowledge of skin care and the beauty industry.

What benefits are offered to employees in this Retail Consultant position?

Benefits offered to employees in the Retail Consultant position include a pay rate of $21.00, monthly bonus potential, product discounts, volunteer leave, personal leave, development opportunities, access to employee assistance programs, and mental wellness support.

What is the working pattern for this Retail Consultant position?

The Retail Consultant position is part-time and operates on an on-site working pattern.

How can Retail Consultants contribute to the overall commercial success of the company?

Retail Consultants can contribute to the overall commercial success of the company by engaging with customers, demonstrating products that address customer needs, and delivering exceptional, inclusive customer experiences.

Are there opportunities for career growth and professional development in this Retail Consultant role?

Yes, there are opportunities for career growth and professional development in the Retail Consultant role, including access to training programs, study support opportunities, and employee wellbeing initiatives.

Manufacturing & Electronics
Industry
1001-5000
Employees
1987
Founded Year

Mission & Purpose

Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, body and hair care products of the finest quality, as well as fragrance and accessories for the self and home. All Aesop products are vegan. We do not test on animals and only use ingredients with a proven record of safety, efficacy and sustainability. We are on a journey to reduce our footprint on the planet that generously sustains us. So far, our progress has led to Aesop becoming a certified B Corp™. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered across two locations—Melbourne and London—with satellite offices and stores in many parts of the world, including New York, Paris, Tokyo and Hong Kong. Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields. Just as the ingredients in our products are carefully selected for their unique characteristics, so too are the individuals who work with us around the world – we value working with those who can bring a wealth of life experience and inspired ideas to our table.