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Job

Retail Customer Advisor - Belfast Victoria Square - 24 hours

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Three UK

15d ago

💼 Graduate Job

Belfast

AI generated summary

  • You need customer facing experience, great communication skills, and a willingness to learn for our Retail Customer Advisor role at Three UK in Belfast Victoria Square.
  • You will understand and match customer needs with our products, provide exceptional customer service, achieve KPIs, and ensure customers leave happy by solving queries quickly and engaging in great conversations. Typically working 4 days per week, including weekends.

Graduate Job

Hospitality & RetailBelfast

Description

  • At Three, our vision is better connectivity every day, for every customer. We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future! 
  • To achieve this, we need people who are customer focused. People who go beyond the expected and work as one team. People who can wow our customers. Showing them how technology can elevate everyday moments into something truly special. 
  • Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. 
  • Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.

Requirements

  • Experience in a customer facing role
  • Awesome communication skills
  • Willingness to learn

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • That means:
  • Understanding each customer and their needs
  • Setting the bar on coverage, reliability and customer care
  • Solving queries for customer quickly
  • Providing amazing experiences that make people feel good
  • Achieving personal and store KPI’s
  • Matching our products and services to our customer’s needs and selling them our amazing state of the art products and services.
  • Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
  • Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!)
  • Typically working 4 days per week, including weekends.

Details

Work type

Part time

Work mode

office

Location

Belfast