Logo of Huzzle

Job

Retail Customer Advisor (Hammersmith) - 24 hours

Logo of Three UK

Three UK

12d ago

💼 Graduate Job

London

AI generated summary

  • You need customer service experience, great communication, and a drive to learn for this part-time position in Hammersmith with Three UK.
  • You will understand each customer's needs, provide outstanding customer care, solve queries quickly, achieve store KPIs, match products to customer needs, and ensure customers leave happy. Work 4 days a week, including weekends.

Graduate Job

Hospitality & RetailLondon

Description

  • At Three, our vision is better connectivity every day, for every customer. We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future! 

Requirements

  • Experience in a customer facing role
  • Awesome communication skills
  • Willingness to learn

Education requirements

Bachelors

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • Understanding each customer and their needs
  • Setting the bar on coverage, reliability and customer care
  • Solving queries for customer quickly
  • Providing amazing experiences that make people feel good
  • Achieving personal and store KPI’s
  • Matching our products and services to our customer’s needs and selling them our amazing state of the art products and services.
  • Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
  • Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!)
  • Typically working 4 days per week, including weekends.

Details

Work type

Part time

Work mode

office

Location

London