Logo of Huzzle

Job

Retail Customer Advisor (Southampton) - 24 hours

Logo of Three UK

Three UK

1mo ago

💼 Graduate Job

Southampton

AI generated summary

  • You need to be customer focused, team-oriented, and able to wow customers with technology. Embrace diversity, have great communication skills, and be willing to learn. Experience in customer-facing roles is a plus.
  • You will understand and meet customer needs, provide exceptional service, sell products, achieve KPIs, and ensure customers leave happy. Work 4 days a week, including weekends.

Graduate Job

Hospitality & RetailSouthampton

Description

  • At Three, our vision is better connectivity every day, for every customer. We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future! 

Requirements

  • To achieve this, we need people who are customer focused. People who go beyond the expected and work as one team. People who can wow our customers. Showing them how technology can elevate everyday moments into something truly special.
  • Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
  • Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.
  • Qualifications:
  • Experience in a customer facing role
  • Awesome communication skills
  • Willingness to learn

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • Understanding each customer and their needs
  • Setting the bar on coverage, reliability and customer care
  • Solving queries for customer quickly
  • Providing amazing experiences that make people feel good
  • Achieving personal and store KPI’s
  • Matching our products and services to our customer’s needs and selling them our amazing state of the art products and services.
  • Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
  • Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!)
  • Typically working 4 days per week, including weekends.

Details

Work type

Part time

Work mode

office

Location

Southampton