Logo of Huzzle

Job

Retail Customer Advisor (White City) - 16 hours

Logo of Three UK

Three UK

8d ago

💼 Graduate Job

London

AI generated summary

  • You need customer facing experience, great communication skills, and a desire to learn for this part-time Retail Customer Advisor role in White City with Three UK.
  • You will understand customer needs, provide amazing experiences, achieve KPI's, match products to customer needs, and drive customer engagement through great conversations.

Graduate Job

Hospitality & RetailLondon

Description

  • At Three, our vision is better connectivity every day, for every customer. We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future! 

Requirements

  • Experience in a customer facing role
  • Awesome communication skills
  • Willingness to learn

Education requirements

Bachelors

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • Understanding each customer and their needs
  • Setting the bar on coverage, reliability and customer care
  • Solving queries for customer quickly
  • Providing amazing experiences that make people feel good
  • Achieving personal and store KPI’s
  • Matching our products and services to our customer’s needs and selling them our amazing state of the art products and services.
  • Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
  • Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!)

Details

Work type

Full time

Work mode

hybrid

Location

London

Benefits

  • A brand new smartphone on an Unlimited data plan 
  • On-target bonus of 25%, paid out monthly based on your store's performance 
  • Individual bonus accelerators for high performers 
  • Great discounts with our Perks at Work scheme 
  • Great training courses and career development opportunities