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Retail Customer Service Assistant

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BP

10d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Brighton & Hove
  • 15d left

AI generated summary

  • You need a passion for customer service, thrive in a fast-paced environment, and enjoy collaborating in a team. Training provided, no prior retail experience necessary.
  • You will prioritize safety, serve customers efficiently, maintain a positive work environment, prepare food and drinks, manage stock, promote offers, and ensure cleanliness at BP retail store.

Requirements

  • Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

Responsibilities

  • Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
  • Serving customers efficiently, ensuring their needs are met promptly and effectively
  • Fostering a positive and inclusive work environment, in line with bp beliefs
  • Preparing and serving food and drink items from our Wild Bean Café
  • Taking in deliveries, replenishing stock and stock management tasks
  • Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
  • Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

FAQs

What benefits can I expect to receive as a Retail Customer Service Assistant at bp?

As a Retail Customer Service Assistant at bp, you can expect to receive benefits such as a 25% discount on in-store goods, paid holiday, flexible hours, access to the Retail Trust for online GP, financial, and wellbeing services, discounts with other businesses through Perks at Work, family leave, opportunities for career progression, competitive pay rates, access to the Headspace app, Thrive wellbeing portal, and Employee Assistance Programme, job security, pension scheme, and a share save scheme.

Do I need previous retail experience to apply for a position as a Retail Customer Service Assistant at bp?

No, previous retail experience is not required to apply for a position as a Retail Customer Service Assistant at bp. We are looking for individuals with a passion for customer service and who are energized by working as part of a collaborative team in a fast-paced retail environment. Online and on-the-job training will be provided to support you in developing the necessary skills and capabilities for the role.

What responsibilities will I have as a Retail Customer Service Assistant at bp?

As a Retail Customer Service Assistant at bp, your responsibilities will include ensuring the safety of yourself, your colleagues, and customers in line with bp policies and procedures, serving customers efficiently to meet their needs promptly, fostering a positive and inclusive work environment, preparing and serving food and drink items from the Wild Bean Café, handling deliveries and managing stock, promoting bp's offers, promotions, and loyalty scheme, and carrying out cleaning duties in various areas of the store, facilities, and forecourt.

How can I apply for a position as a Retail Customer Service Assistant at bp?

To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into an existing one. From there, you can apply for the roles you are interested in through the "Apply" button at the bottom of each page. Simply fill out your personal details and attach an up-to-date CV to submit your application. Applicants aged 16 and above are welcome to apply.

Reimagining energy for people and our planet

Energy
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Benefits

  • Health Insurance

  • Dental Insurance

  • Accidental Death & Dismemberment Insurance

  • Disability Insurance

  • Vision Insurance