FAQs
What type of person is best suited for this role?
The ideal candidate is someone who believes in putting the customer first, loves to solve problems, is enthusiastic, and has a great customer-focused attitude.
What are the primary responsibilities of a Retail Customer Service Representative at The Brick?
The primary responsibilities include responding to customer inquiries, following up with customers, promoting customer loyalty, reviewing order reports, and performing other assigned duties.
What are the educational qualifications required for this position?
A high school diploma or equivalent is required for this position.
What skills are essential for a successful candidate in this role?
Essential skills include strong customer service focus, exceptional communication skills, the ability to multitask, organizational skills, and proficiency with computers and Microsoft Office programs.
What type of shifts can I expect to work in this position?
Flexibility to work all shifts, including evenings and weekends, is required for this position.
What benefits does The Brick offer to its employees?
The Brick offers a flexible benefits package, health and dental services, competitive remuneration, career progression potential, employee discounts, and opportunities for personal and professional development.
How can I apply for this position?
To apply for this role, you can contact the recruitment team at careers@thebrick.com, attaching your CV and explaining why you would be a great fit at The Brick.
Is The Brick committed to accessibility in its hiring process?
Yes, The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require accommodation, please let the hiring manager know or reach out to hrhires@thebrick.com.