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Retail Driver

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  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Hereford
    Remote

Requirements

  • - Hold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty points
  • - Be able and comfortable with carrying up to 18kg weight (equivalent of 2 wine boxes)
  • - Confident in driving in Central London
  • - Excellent time-management, delegation and problem-solving skills
  • - Be able to deliver exceptional customer experience & service to every single customer every time
  • - A positive can-do attitude with a passion for seeing problems through to solutions

Responsibilities

  • Be the face of Majestic to our delivery customers, ensuring excellent customer service and experience
  • Picking deliveries and loading the van
  • Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner
  • Delivery into the customer’s house, work place or venue with a smile and a helpful attitude (which can include flights of stairs!)
  • Clear communication with customers to book in deliveries and to provide them with an update on delivery time slot
  • Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs
  • Be an ambassador for Majestic whilst driving. You must be able to drive confidently and safely

FAQs

What is the job title for this position?

The job title is Retail Driver.

Where is the job location?

The job is located in Hereford.

What type of employment is being offered?

The position is a Fixed Term Part Time contract.

How many hours per week will I be working?

The role requires a commitment of 12 hours per week.

What is the duration of the contract?

The contract ends on 24/12/2024.

What are the key responsibilities of a Retail Driver at Majestic Wine?

Key responsibilities include delivering excellent customer service, managing the end-to-end delivery process, loading the van, maintaining the van to a high standard, and communicating effectively with customers.

What are the requirements for driving qualifications?

Applicants must hold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty points.

Is physical strength required for this role?

Yes, candidates should be able and comfortable carrying up to 18kg, which is equivalent to 2 wine boxes.

What skills are needed for this position?

Excellent time-management, delegation, problem-solving skills, and the ability to deliver exceptional customer service are essential.

What kind of employee benefits does Majestic Wine offer?

Benefits include up to 20% staff discount, 29 days holiday (prorated for part-time contracts), access to Retail Trust services, and career development opportunities.

Who is Majestic Wine?

Majestic Wine is the UK’s largest specialist wine retailer, with over 200 stores nationwide, providing a wide range of wines, spirits, and beers, supported by knowledgeable staff.

The UK's largest drinks retailer, helping you discover the wines, beers and spirits you'll love.

Manufacturing & Electronics
Industry
1001-5000
Employees
1980
Founded Year

Mission & Purpose

Majestic is the UK’s largest specialist wine retailer. We began in London more than 40 years ago and today have more than 200 stores nationwide. Our focus is to help our customers discover wines, beers and spirits they'll love. So we always go one step further to ensure they have a fantastic personalised experience in store – whether that's through our in-store tasting counters, expert recommendations, a no-quibble refund guarantee, free glass hire, a carry-to-car service and much more. As the UK's specialist, it's our responsibility to have a market-leading, innovative range. That's why our multi-award-winning buying team is always on the hunt for products that combine real quality with value. And each of our 1,400 wines, beers and spirits has something truly special to offer. We pride ourselves on our friendly, expert colleagues both in the Support Centre and in our stores – our key strength is over 1,000 WSET trained colleagues offering knowledgeable service across all channels. In fact, we’re one of Europe’s biggest wine educators.

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