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Retail Driver

  • Job
    Entry Level
  • Hospitality & Retail
  • Inverness

AI generated summary

  • You need a full UK/EU/EEA manual driving licence, ability to lift 18kg, comfortable driving in Central London, great time-management and problem-solving skills, exceptional customer service, positive attitude, and passion for solutions.
  • You are responsible for delivering excellent customer service, picking and loading deliveries, maintaining the van, communicating with customers, and driving efficiently and safely as a Retail Driver at Majestic Wine.


  • Hold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty points
  • Be able and comfortable with carrying up to 18kg weight (equivalent of 2 wine boxes)
  • Confident in driving in Central London
  • Excellent time-management, delegation and problem-solving skills
  • Be able to deliver exceptional customer experience & service to every single customer every time
  • A positive can-do attitude with a passion for seeing problems through to solutions


  • Be the face of Majestic to our delivery customers, ensuring excellent customer service and experience
  • Picking deliveries and loading the van
  • Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner
  • Delivery into the customer’s house, work place or venue with a smile and a helpful attitude (which can include flights of stairs!)
  • Clear communication with customers to book in deliveries and to provide them with an update on delivery time slot
  • Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs
  • Be an ambassador for Majestic whilst driving. You must be able to drive confidently and safely


What are the key responsibilities of a Retail Driver at Majestic Wine?

The key responsibilities include being the face of Majestic to delivery customers, picking deliveries and loading the van, maintaining the van to a high standard, delivery into customer's locations with a helpful attitude, clear communication with customers, finding ways to be more efficient with driving time, and driving confidently and safely while being an ambassador for Majestic.

What qualifications are required to be a Retail Driver at Majestic Wine?

To be a Retail Driver at Majestic Wine, you must hold a full UK/EU/EEA manual driving license for at least 12 months with no more than 6 penalty points. You should also be comfortable carrying up to 18kg weight, have confidence in driving in Central London, possess excellent time-management and problem-solving skills, exhibit exceptional customer service, and have a positive attitude.

What benefits are offered to Retail Drivers at Majestic Wine?

Retail Drivers at Majestic Wine receive benefits such as uncapped quarterly performance bonus, up to 20% staff discount, 29 days holiday including public and bank holidays, life assurance, access to Retail Trust for discounts and support, contributory company pension plan, opportunities to win incentives, career development opportunities, and full training provided for the first 3 months with continued support throughout their career.

The UK's largest drinks retailer, helping you discover the wines, beers and spirits you'll love.

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Mission & Purpose

Majestic is the UK’s largest specialist wine retailer. We began in London more than 40 years ago and today have more than 200 stores nationwide. Our focus is to help our customers discover wines, beers and spirits they'll love. So we always go one step further to ensure they have a fantastic personalised experience in store – whether that's through our in-store tasting counters, expert recommendations, a no-quibble refund guarantee, free glass hire, a carry-to-car service and much more. As the UK's specialist, it's our responsibility to have a market-leading, innovative range. That's why our multi-award-winning buying team is always on the hunt for products that combine real quality with value. And each of our 1,400 wines, beers and spirits has something truly special to offer. We pride ourselves on our friendly, expert colleagues both in the Support Centre and in our stores – our key strength is over 1,000 WSET trained colleagues offering knowledgeable service across all channels. In fact, we’re one of Europe’s biggest wine educators.