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Retail Elite Security Officer

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Mitie

8d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must deliver top-notch customer service, ensure safety, manage anti-social behavior, engage with the public, support police partnerships, and wear Body Worn CCTV for crime reduction.
  • You will provide excellent customer service, maintain a safe environment, manage anti-social behavior, engage with the public, support police partnerships, and use Body Worn CCTV for safety.

Requirements

  • - To deliver industry leading customer service
  • - To create a safe environment, free from crime and the fear of crime for customer and colleagues
  • - To manage anti-social behaviour and build relationships with those that cause this
  • - Engage with members of the public by providing a welcoming presence
  • - Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
  • - Support the Police and crime partnerships where required to aid with the reduction of crime in store
  • - To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Responsibilities

  • To deliver industry leading customer service
  • To create a safe environment, free from crime and the fear of crime for customer and colleagues
  • To manage anti-social behaviour and build relationships with those that cause this
  • Engage with members of the public by providing a welcoming presence
  • Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
  • Support the Police and crime partnerships where required to aid with the reduction of crime in store
  • To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

FAQs

What is the job title for this position?

The job title is Retail Elite Security Officer.

Where is the job located?

The job is located at a Sainsbury's store in London.

What is the pay rate for this position?

The pay rate is £14.87 per hour.

How many hours will I be working per week?

The position is full time, requiring 45 hours per week.

What are the main duties of the Retail Elite Security Officer?

The main duties include delivering exceptional customer service, creating a safe environment, managing anti-social behavior, engaging with the public, supporting police partnerships, and wearing Body Worn CCTV to enhance safety.

What are the benefits of working with Mitie?

Benefits include contracted hours, annual leave entitlement, pension and life insurance schemes, free uniform, SIA re-licensing program, comprehensive induction and training, access to employee benefits, apprenticeship schemes, progression opportunities, and paid breaks.

Is training provided for this role?

Yes, a comprehensive induction and training program is provided for all new employees.

Are there opportunities for advancement in this role?

Yes, there are progression and development opportunities available for employees.

Is a uniform provided for this position?

Yes, a free uniform is supplied to employees.

What is the approach to handling anti-social behavior in the store?

The role involves managing anti-social behavior and building relationships with individuals causing it, along with maintaining a welcoming presence for customers and colleagues.

The exceptional, every day

Technology
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

Mitie is a company that specialises in facilities management, offering a range of services including cleaning, security, property management, and technical support for various industries. Their ultimate goal is to provide integrated and efficient solutions that help businesses manage their facilities effectively. Mitie's purpose revolves around delivering services that enhance workplace experiences, improve operational efficiency, and contribute to the well-being of occupants and users of the spaces they manage. By leveraging their expertise and innovation, they aim to create environments that are safe, productive, and conducive to the success of their clients and their workforce.