FAQs
What is the primary role of an Assistant Shop Manager at Mind Retail?
The primary role of an Assistant Shop Manager is to work alongside the Shop Manager and the shop team, including volunteers, to deliver sales and profit targets, maintain excellent shop standards, and provide outstanding customer service, all while contributing to the fight for mental health.
Is prior management or supervisory experience required for this position?
No, prior management or supervisory experience is not required. Mind Retail is interested in candidates who are passionate about retail, willing to work hard, and eager to learn, regardless of their previous experience.
What kind of training and development opportunities are available for Assistant Shop Managers?
Assistant Shop Managers will have access to development workshops and courses to build their careers, as well as comprehensive, personalized induction programs tailored to their role. There is also a variety of additional qualifications and development programs available for skill growth.
What benefits does Mind Retail offer to Assistant Shop Managers?
Benefits include competitive hourly pay, 25 days' paid holiday per year (pro-rata for part-time employees), a strong commitment to work-life balance, family-friendly policies, a competitive pension scheme, staff discounts, access to an employee savings app, an Employee Assistance Programme, a Cycle to Work Scheme, and an interest-free season ticket loan.
How does Mind Retail approach equality, diversity, and inclusion?
Mind Retail values diversity and is committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work, welcoming applicants from all communities.
What is involved in the recruitment process for this position?
The recruitment process includes providing references and undergoing an enhanced DBS check due to the organization's commitment to safeguarding and promoting the welfare of employees and volunteers.
Can I apply for this position if I have a criminal record?
Mind Retail's job vacancy is exempt from the Rehabilitation of Offenders Act 1974, which means that candidates may be required to disclose certain convictions. Candidates will be assessed based on their circumstances, and applicants are encouraged to use the disclosure calculator provided to understand what might be disclosed in a DBS check.
When should I apply for this position?
It is encouraged to apply early, as Mind Retail reserves the right to close the vacancy to applications earlier if a high volume of strong candidates is received.