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Retail Manager

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Mind

6d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You should have retail management experience, strong leadership skills, commercial awareness, a focus on customers, and the ability to plan workloads while embodying our core values.
  • You will manage shop performance, lead a diverse team, ensure high standards, provide excellent customer service, and engage with the community to support mental health initiatives.

Requirements

  • has experience as a retail manager, or a similar management role
  • has the ability to effectively lead and motivate others
  • can plan and prioritise workload, and the workload of their team
  • has commercial awareness
  • has a strong customer focus
  • demonstrates our values and behaviours, which are at the core of all we do

Responsibilities

  • Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers.
  • They inspire and lead a diverse team of staff and volunteers, creating caring and supportive environment for people to flourish.
  • Our charity shops are vital in raising funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
  • But they are more than just shops, they play a vital role in local communities across England & Wales, offering a warm and welcoming place for people to shop, volunteer or access our mental health information.
  • As a Shop Manager, you'll have the opportunity to drive change and make an impact, in a varied role where no day is ever the same!
  • You'll also have opportunities to take ownership of your development, with support to help you reach your ambitions, whatever this looks like for you.
  • You'll be valued for the unique contribution that you can bring.
  • We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect.
  • Join our team. Join the fight for mental health.

FAQs

What are the main responsibilities of a Retail Manager at Mind Retail?

The main responsibilities include managing the shop's performance, maximizing profits, delivering excellent shop standards, leading and motivating a diverse team, and providing high-quality customer service.

Is previous retail management experience required for this role?

Yes, candidates should have experience as a retail manager or in a similar management role.

What kind of team will I be leading as a Shop Manager?

You will be leading a diverse team of staff and volunteers, fostering a caring and supportive environment for everyone to thrive.

What benefits does Mind Retail offer to its Shop Managers?

Benefits include a competitive salary, 25 days of paid holiday per year, development workshops and courses, a comprehensive induction program, family-friendly policies, a competitive pension scheme, a staff discount, and access to exclusive discounts with various retailers.

How does Mind Retail contribute to the community?

Mind Retail shops generate funds from the sale of donated items, which supports vital mental health services and also offer a warm, welcoming space for shopping and volunteering within local communities.

Are there opportunities for career development in this role?

Yes, there are multiple development workshops and additional qualifications available to help build your career and support your personal development.

What values are important to Mind Retail?

Key values include a strong customer focus, effective leadership, commercial awareness, and demonstrated commitment to the organization’s values and behaviors.

Is Mind Retail committed to diversity and inclusion?

Yes, Mind Retail values diversity and is committed to creating an inclusive working environment where authenticity and individuality are respected.

Will I need to undergo a background check for this position?

Yes, the successful candidate will be required to undertake an enhanced DBS check, along with references as part of the safer recruitment policy.

What should I do if I would like to apply for this role?

You should submit your application as soon as possible, as Mind Retail reserves the right to close the vacancy earlier if a high volume of strong candidates is received.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem