FAQs
What are the main responsibilities of a Retail Manager at Mind Retail?
The main responsibilities include managing the shop's performance, maximizing profits, delivering excellent shop standards, leading and motivating a diverse team, and providing high-quality customer service.
Is previous retail management experience required for this role?
Yes, candidates should have experience as a retail manager or in a similar management role.
What kind of team will I be leading as a Shop Manager?
You will be leading a diverse team of staff and volunteers, fostering a caring and supportive environment for everyone to thrive.
What benefits does Mind Retail offer to its Shop Managers?
Benefits include a competitive salary, 25 days of paid holiday per year, development workshops and courses, a comprehensive induction program, family-friendly policies, a competitive pension scheme, a staff discount, and access to exclusive discounts with various retailers.
How does Mind Retail contribute to the community?
Mind Retail shops generate funds from the sale of donated items, which supports vital mental health services and also offer a warm, welcoming space for shopping and volunteering within local communities.
Are there opportunities for career development in this role?
Yes, there are multiple development workshops and additional qualifications available to help build your career and support your personal development.
What values are important to Mind Retail?
Key values include a strong customer focus, effective leadership, commercial awareness, and demonstrated commitment to the organization’s values and behaviors.
Is Mind Retail committed to diversity and inclusion?
Yes, Mind Retail values diversity and is committed to creating an inclusive working environment where authenticity and individuality are respected.
Will I need to undergo a background check for this position?
Yes, the successful candidate will be required to undertake an enhanced DBS check, along with references as part of the safer recruitment policy.
What should I do if I would like to apply for this role?
You should submit your application as soon as possible, as Mind Retail reserves the right to close the vacancy earlier if a high volume of strong candidates is received.