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Assistant Shop Manager

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Mind

Jul 11

Applications are closed

  • Job
    Part-time
    Mid & Senior Level
  • Hospitality & Retail
  • Chester

Requirements

  • We're looking for someone who:
  • is passionate about retail
  • has the ability to lead and motivate others
  • can plan and prioritise their own workload and the workload of the team
  • has a strong customer focus
  • can demonstrate our values and behaviours, which are at the core of all we do

Responsibilities

  • As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.
  • You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
  • As Assistant Shop Manager, you'll be invested in to grow. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.

FAQs

What is the role of an Assistant Shop Manager in Mind Retail?

The Assistant Shop Manager works alongside the Shop Manager and the wider shop team to achieve sales and profit targets, ensuring that every item sold contributes to mental health support services. They also take full responsibility for the shop's operations and performance in the Shop Manager's absence.

What qualifications or experience are required for this position?

While management or supervisor-level experience is preferred, it is not required. Mind Retail is interested in candidates who are passionate about retail, eager to learn, and prepared to work hard, regardless of prior experience.

What kind of training and development opportunities are available for Assistant Shop Managers?

Assistant Shop Managers will have access to development programs, workshops, and personalized induction programs tailored to their roles. There are also numerous qualifications and additional development programs available for those looking to expand their skills.

What are the working hours for this role?

The job description does not specify exact working hours, but it implies that the role includes day-to-day responsibilities that may vary. Typically, retail roles may require flexibility, including weekends and holidays.

What benefits are offered to Assistant Shop Managers?

Benefits include competitive hourly pay, 25 days' paid holiday (pro-rata for part-time employees), extensive development programs, strong work-life balance policies, a competitive pension scheme, employee discounts, and an Employee Assistance Programme, among others.

Is there an emphasis on equality and diversity within Mind Retail?

Yes, Mind Retail values diversity and is committed to creating an inclusive working environment where every individual is appreciated for their authentic selves. They aim to embrace different perspectives and ensure fair treatment of all staff and volunteers.

What is the process for safeguarding and recruitment checks at Mind Retail?

Candidates will be required to provide references and undertake an enhanced DBS check, which includes checking the Children's Barred List or the ‘Work with Adults’ workforce check based on their role. This is part of their commitment to safeguarding and promoting the welfare of employees and volunteers.

How can applicants apply for the Assistant Shop Manager position?

Applicants can submit their application through the designated channel provided in the job listing. It is recommended to apply early, as the vacancy may close sooner if a high volume of strong candidates is received.

Can I apply if I have no prior experience in retail?

Yes, Mind Retail encourages applications from individuals who are passionate about retail and willing to learn, even if they do not have prior experience in the field.

What is Mind Retail's mission?

Mind Retail aims to fight for mental health by generating funds through their shops, which support mental health services for those in need. They are dedicated to ensuring that everyone with a mental health problem receives the support and respect they deserve.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem