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Retail Manager - Nottingham



1mo ago

  • Job
    Senior Level
  • Hospitality & Retail
  • Nottingham

AI generated summary

  • You must be passionate about retail, able to lead and motivate others, prioritize workloads, focus on customers, demonstrate our values, and be eager to learn and grow in the industry!
  • You will oversee shop standards, provide exceptional customer service, manage daily operations, and contribute to community engagement in helping respond to the mental health emergency.


  • Is passionate about retail
  • Has the ability to lead and motivate others
  • Can plan and prioritise their own workload and the workload of the team
  • Has a strong customer focus
  • Can demonstrate our values and behaviours, which are at the core of all we do
  • If you haven't got management or supervisor level experience, don't worry! We're just as interested in people who want a career in retail, are prepared to work hard and are eager to learn.


  • You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
  • As Assistant Shop Manager, you'll be invested in to grow. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.


What is the main focus of the Retail Manager role at Mind Retail?

The main focus of the Retail Manager role at Mind Retail is to work alongside the Shop Manager and the wider shop team to deliver sales and profit targets for the shop, where every item sold supports mental health.

How does the money raised from charity shop sales benefit mental health support services?

The money raised from charity shop sales funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem