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Retail National Accounts Manager

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AF Blakemore & Son Ltd

12d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
  • Wolverhampton

AI generated summary

  • You must have a full UK driving licence, high numeracy and literacy, planning skills, a degree (preferred), FMCG experience, relationship-building abilities, and strong IT skills.
  • You will build Joint Business Plans, conduct store visits, foster stakeholder relationships, monitor sales, support initiatives, resolve issues, and ensure promotional activities are maintained.

Requirements

  • Full UK Driving Licence is essential.
  • High levels of numeracy and literacy essential.
  • Self-starter with an ability to plan and meet deadlines.
  • Degree or equivalent is preferred.
  • Previous experience in a FMCG retail customer-facing role preferred.
  • Strong evidence of the ability to build effective relationships.
  • Ability to build and deliver a customer plan that grows profitable retail and wholesale sales.
  • Strong IT skills; CRM system, Word, Excel, PowerPoint, Office.

Responsibilities

  • Building a site-specific Joint Business Plan in conjunction with our Retail Partners and their Regional and Area Management teams.
  • Completing concise store visit reports.
  • Own an integrated contact strategy to build relationships with key stakeholders both internally and externally, to deliver the highest level of customer service adding value to both A.F. Blakemore’s and our Partner’s businesses.
  • Support the implementation of initiatives to improve product mix, customer footfall and basket size whilst maintaining availability and client satisfaction.
  • Monitor sales and service levels, investigating and resolving queries and issues raised.
  • Involvement in cross functional projects and activities as required.
  • Ensure key promotional activity is supported and maintained.
  • Taking a proactive approach to personal development, account management and administration.

FAQs

What is the primary focus of the Retail National Accounts Manager role?

The primary focus of the Retail National Accounts Manager role is to build and maintain relationships with retail partners, maximize sales growth opportunities, and implement initiatives that improve product mix, customer footfall, and basket size.

Are there opportunities for personal development in this role?

Yes, the role encourages a proactive approach to personal development and offers support in a family business culture that values accountability and growth.

What qualifications are preferred for candidates applying for this role?

A degree or equivalent is preferred, along with previous experience in a FMCG retail customer-facing role.

Is a driving licence required for this position?

Yes, a full UK driving licence is essential for this role.

What type of travel can be expected in this position?

National travel may be required, including occasional overnight stays, as the clients are national forecourt operators in food retail.

What tools and software should candidates be familiar with?

Candidates should have strong IT skills, including experience with CRM systems, Word, Excel, PowerPoint, and Office.

Will the role involve working in the office or remotely?

The role is predominantly field-based but requires attendance at business and team meetings at the Head Office in Willenhall / Bedford as needed.

What are the key responsibilities of the Retail National Accounts Manager?

Key responsibilities include building Joint Business Plans with retail partners, completing store visit reports, managing client relationships, supporting promotional activities, and monitoring sales and service levels.

Does this role require experience in relationship building?

Yes, strong evidence of the ability to build effective relationships is essential for this role.

What is the team culture like at A.F. Blakemore?

The culture at A.F. Blakemore is built upon positive relationships, accountability, and personal development, thriving as a family-run business with defined values.

AF Blakemore & Son Ltd

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

With more than 100 years of heritage and a trading area that spans across England and Wales, A.F. Blakemore & Son Ltd is one of the UK’s most successful family owned companies. The company began life in 1917 as a counter service grocery store, and has grown from these humble beginnings into a company that now employs more than 7,500 people and has a turnover circa £1.1 billion. Food and drink have always been the lifeblood of A.F. Blakemore and the business now entails retail, wholesale distribution, food service, logistics, specialist foods and shop fitting divisions. As one of the largest divisions of SPAR UK, A.F. Blakemore owns 280 SPAR stores and serves more than 1,000 in total across England and Wales. The company is also a member of the Unitas Wholesale group and a significant supplier to the independent grocery sector across the UK. A.F. Blakemore has always been committed to developing a loyal and dedicated workforce that is focused upon excellent customer service and behaving with integrity. The company has always strived to build partnerships with suppliers and trade partners while never underestimating the role that it plays within the communities it serves. Underpinning everything that A.F. Blakemore does is the company’s values statement, the Blakemore Way. This highlights what A.F. Blakemore stands for and the way that the company has always done and will continue to do business.