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Retail Relief Security Officer

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Mitie

24d ago

  • Job
    Part-time
    Senior Level
  • Hospitality & Retail
  • Cardiff

AI generated summary

  • You must have a five-year checkable employment history or provide evidence of gaps, and desirable retail security experience. License not essential.
  • You will provide security at a retail store, deterring theft, detaining offenders, utilizing security systems, investigating losses, reporting incidents, and ensuring customer safety through routine patrols and strong security presence.

Requirements

  • Door Supervision or Security Guarding License Not Essential
  • Have a five - year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period
  • Desirable experience:
  • Previous experience of working in a retail Security role

Responsibilities

  • Acting as a visual deterrent on the shop floor – able to deter and when required safely detain offenders in accordance with H&S training
  • Utilising the store security systems, CCTV, EAS gates, etc, to support the security activity.
  • Working in liaison with covert security operatives.
  • Investigating any losses, empty packaging, support enquiries regarding known offenders.
  • Completing full and accurate incident reports and company documentation
  • Reporting Crime incidents to Crime Centre on a company provided tablet.
  • Completing routine patrols of the store to ensure customer safety and maintaining a strong security presence to all members of the public.
  • Recording completed patrols in daily activity sheets in liaison with the store point of contact.
  • Attending the store briefings to provide a security update.
  • Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
  • Maintaining a safe and secure environment for all.

FAQs

What are the main duties of a Retail Relief Security Officer?

The main duties of a Retail Relief Security Officer include acting as a visual deterrent on the shop floor, utilizing store security systems, working in liaison with covert security operatives, investigating any losses, completing incident reports, conducting routine patrols, attending store briefings, and maintaining a safe and secure environment for all.

What qualifications are required for this role?

A Door Supervision or Security Guarding License is not essential for this role. However, candidates must have a five-year checkable employment history or be able to produce documentary evidence of any periods of unemployment, self-employment, or full and part-time education during that period.

What experience is desirable for a Retail Relief Security Officer?

Previous experience of working in a retail security role is desirable for this position.

What benefits are offered to Retail Relief Security Officers?

Benefits offered to Retail Relief Security Officers include a generous staff discount at 20%, free SIA license renewal, competitive holiday entitlement, pension, access to a personal learning hub with additional training, 24/7 virtual GP healthcare benefits, cycle to work scheme, full uniform, discounts with selected companies, company share schemes, overtime availability, a supportive management network, and paid breaks.

The exceptional, every day

Technology
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

Mitie is a company that specialises in facilities management, offering a range of services including cleaning, security, property management, and technical support for various industries. Their ultimate goal is to provide integrated and efficient solutions that help businesses manage their facilities effectively. Mitie's purpose revolves around delivering services that enhance workplace experiences, improve operational efficiency, and contribute to the well-being of occupants and users of the spaces they manage. By leveraging their expertise and innovation, they aim to create environments that are safe, productive, and conducive to the success of their clients and their workforce.