FAQs
What are the primary responsibilities of a Retail Sales Advisor at Oak Furnitureland?
Retail Sales Advisors act as brand ambassadors, assisting customers in selecting furniture and accessories, using expert knowledge to provide exceptional service, and working towards meeting personal and team sales targets.
Is there an opportunity for professional development in this role?
Yes, there is a strong emphasis on continuous learning and development, including in-showroom mentorship and access to extensive training resources to help Retail Sales Advisors grow their skills and advance their careers internally.
What is the commission structure for this position?
Retail Sales Advisors are offered an uncapped commission scheme of up to 3.5% on all sales, providing significant earning potential.
What benefits can I expect as an employee?
Benefits include competitive salaries, a pension plan with a 4% employee contribution match, life assurance coverage, 28 days of holiday (pro-rated for part-time), an additional day off for your birthday, employee discounts, access to counseling services, and a rewards program offering discounts on various services.
Are there any specific qualities or skills needed for this role?
Ideal candidates should have strong communication skills, the ability to build relationships, effective questioning and listening techniques, a persuasive but authentic style, intrinsic motivation to exceed targets, and a commitment to personal and team development.
Is there flexibility in the work schedule?
Yes, Retail Sales Advisors typically have one weekend off every six weeks, providing some flexibility in their work schedules.
How does Oak Furnitureland ensure diversity and inclusion in the workplace?
The company prioritizes diversity and inclusion by creating an environment where individuals from different backgrounds are represented and can be themselves, striving for fairness in hiring and providing support during the selection process when needed.
What type of products will I be selling in this role?
Retail Sales Advisors will be selling a wide range of high-quality real wood furniture and accessories designed for real homes, including sofas and storage solutions.
What is the company’s vision and mission?
Oak Furnitureland is guided by the vision that every home deserves beautiful furniture made for real life, focusing on quality, strong supplier relationships, and competitive pricing to ensure customer satisfaction.
Is there a dress code for Retail Sales Advisors?
While the specific dress code may not be detailed in the job description, it is generally expected that Retail Sales Advisors maintain a professional appearance as they represent the brand in showrooms.