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Retail Sales Assistant

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Cotton Traders

Nov 8

Applications are closed

  • Job
    Full-time
    Entry Level

Requirements

  • Passionate about people and customer experiences
  • Kind with morally sound values
  • Open to change and challenge
  • Flexibility
  • Willing to work towards KPIs
  • Competent with computers and willing to engage with technology

Responsibilities

  • Delivering a true and honest customer experience, treating those as you yourself would like to be treated
  • Helping to merchandise the store in line with our brand guidance
  • Managing store stockrooms, ensuring effective replenishment and stock control
  • Serving customers in a helpful and pleasant manner
  • Being kind to colleagues and others to create a happy and engaging workplace

FAQs

What is the location of the Retail Sales Assistant position?

The position is located at our store in Moto Services (M4), Chippenham, SN14 6LB.

What is the job title?

The job title is Retail Sales Assistant.

How many hours per week will the Retail Sales Assistants work?

The Retail Sales Assistants will work either 8 or 12 hours per week.

What qualities are you looking for in a Retail Sales Assistant?

We are looking for individuals who are enthusiastic, passionate about people and customer experiences, kind, open to change, flexible, willing to work towards KPIs, and competent with computers.

What is the history of Cotton Traders?

Cotton Traders, established in 1987 by England rugby captains Fran Cotton and Steve Smith, has grown from a single shop to a well-known nationwide retailer with 80 stores across England, Scotland, and Wales.

What responsibilities does a Retail Sales Assistant have?

Responsibilities include delivering a true customer experience, merchandising the store, managing stockrooms, serving customers, and fostering a happy workplace environment.

What benefits are offered to Retail Sales Assistants?

Benefits include 28 days of holiday (pro-rata), a generous clothing allowance, employee discounts, a health cash plan, a long service award, and discounts at Moto partners like M&S and Costa.

Is there an opportunity for career growth at Cotton Traders?

Yes, Cotton Traders has an ambitious 5-year plan for growth, providing opportunities for career advancement.

How can I apply for the Retail Sales Assistant position?

You can apply by following the instructions provided on the job listing, and you are also welcome to visit one of our stores or call to learn more before applying.

What kind of work culture can I expect at Cotton Traders?

Cotton Traders prides itself on its positive and supportive work culture, focusing on kindness, customer service, and teamwork.

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Cotton Traders

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

To really get to know the Cotton Traders story, you need to go back...way back! 16 years before we were established, to be precise, to a time before the company was even a sparkle in anyone’s eye! It all started on a college rugby pitch in 1970, when Fran Cotton & Steve Smith first met in Loughborough. 1980 saw the end of Fran & Steve’s illustrious rugby careers as they looked to the future. They joined Bukta sportswear, that was responsible for producing a lot of sport team’s kits around this era. It was here they honed and learnt the clothing trade. 1987 - In a small office in Altrincham, Cotton Traders was born! 1998 - Cotton Traders open its first retail store at Cheshire Oaks, we go on to open countless more nationwide! 2022 - Cotton Traders goes online and since then we haven't stopped growing,... Today, Cotton Traders is a renowned brand and multi channel retailer with an extremely loyal and dedicated customer base. With over 70 retail stores across garden centres, outlets and travel sites, millions of catalogues mailed to customers each year and a busy Contact Centre! We also have our head office based in Altrincham and our ever growing Distribution Centre in Nottingham. Wherever you work and whatever you do, we value and invest in our people and ensure that they have the opportunity to thrive at Cotton Traders. .

Culture & Values

  • Customer first

    Our customers are at the heart of everything we do and every decision that we make. We have a dedicated and loyal customer base that always deserves the very best, and quality products that are built to last. Putting our customers first also means putting each other first – our internal customers, our colleagues. We always go the extra mile, with a positive attitude that drives customer-focused solutions.

  • Respect & Openness

    We value honesty and transparency, and we’re proud that our open and optimistic culture ensures that all of our colleagues feel included and are involved in the business. Respect & openness reflects how we operate; we are polite, respectful and considerate, and we treat others how we wish to be treated. We live by the philosophy that no idea is a bad idea, valuing creative thinking, supporting each other and striving for each other’s success.

  • Strive for better

    As a team, we are constantly evolving to make the business a better place to be, through being inquisitive, enthusiastic and challenging the status quo. By striving for better, we push the boundaries and ensure that we’re always searching for creative and innovative solutions, developing both as individuals and together as one team.

  • Quality

    After over 30 years in the game, we champion world-class quality that always exceeds our customers’ expectations - from sourcing skin-kind fabrics to ensuring that our customers enjoy a positive shopping experience in-store and at home. We believe that trust changes everything, and that having trust in our brand and our team is essential to our success. Our people are empowered to succeed and take pride in their work; always anticipating any opportunities for improvement.

  • One team

    Fuelled by our sense of team spirit, we are incredibly proud of our culture and our employee community. Whether it’s working on the day-to-day or wider projects, our colleagues collaborate together, learning from one another along the way. It is through this ‘One Team’ spirit that we can achieve what we set out to achieve, and so much more.

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