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Retail Sales Assistant

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Dreams

Jul 5, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Lancaster

Requirements

  • People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
  • Communicator: Using your excellent communications skills, you'll be able to build rapport and establish great relationships with customers and colleagues.
  • Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
  • Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
  • Willing to learn: A great night's sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
  • Flexible: You'll need to be able to commit to working 10 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you'll have the opportunity earn even more commission!

Responsibilities

  • Making our customers feel at home through exceptional service. At Dreams, this means listening to customer's needs and guiding them, asking the right questions at the right time to find the perfect fit.
  • Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
  • Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - you'll love it!
  • Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

FAQs

What is the job title for this position?

The job title is Retail Sales Assistant.

Where is the Retail Sales Assistant position located?

The position is located in Lancaster.

How many hours per week will I be expected to work?

You will be expected to work 10 hours per week.

What is the competitive salary range for this role?

The competitive salary is £8,000 achievable on target earnings.

Is there a commission structure in place?

Yes, there is an uncapped commission scheme that recognizes hard work and dedication, with extra special peak incentives.

What discounts can employees expect?

Employees can enjoy amazing staff discounts on Dreams products, as well as discounts on hundreds of brands including restaurants, holidays, and shopping.

Are there opportunities for learning and development?

Yes, there is a comprehensive induction program and progression opportunities as you gain experience.

Will there be support for employee wellbeing?

Yes, Dreams partners with the Retail Trust to offer a wellness hub, including a 24-hour helpline, out-of-hours GP services, and access to counseling.

What are the main responsibilities of a Retail Sales Assistant?

Responsibilities include providing exceptional customer service, guiding customers through their shopping experience, using sleep technology to help customers choose the right mattress, and maintaining the store's appearance.

What qualities does Dreams look for in a candidate?

Dreams looks for candidates with an engaging personality, excellent communication skills, motivation to meet sales targets, the ability to work as a team player, a willingness to learn, and flexibility to work weekends and bank holidays.

Is prior sales experience necessary for this position?

No, previous sales experience is not necessary; however, determination and motivation to work towards KPIs and sales targets are important.

When will I have to work?

The role will involve working weekends and bank holidays since the store operates 7 days a week.

What is the 'Sleepmatch' technology mentioned in the job description?

Sleepmatch is a market-leading sleep technology used to help customers choose the right mattress based on their individual needs and preferences.

Can I earn more commission during busy periods?

Yes, on busy days, such as weekends and bank holidays, you'll have the opportunity to earn even more commission.

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Dreams

Retail & Consumer Goods
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Dreams is a UK-based retailer specialising in beds, mattresses, and bedroom furniture. Their ultimate mission is to ensure everyone gets a better night's sleep by providing high-quality, comfortable, and affordable sleep solutions. Dreams aims to enhance customers' sleep experience through innovative products and exceptional service, helping to improve overall well-being.