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Retail Sales Assistant

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Dreams

Jul 6

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • £20K
  • Truro

Requirements

  • People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
  • Communicator: Using your excellent communications skills, you'll be able to build rapport and establish great relationships with customers and colleagues.
  • Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
  • Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
  • Willing to learn: A great night's sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
  • Flexible: You'll need to be able to commit to working 30 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you'll have the opportunity earn even more commission!

Responsibilities

  • Making our customers feel at home through exceptional service. At Dreams, this means listening to customer's needs and guiding them, asking the right questions at the right time to find the perfect fit.
  • Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
  • Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - you'll love it!
  • Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

FAQs

What is the job title for this position?

The job title is Retail Sales Assistant.

Can you provide a brief overview of the company?

Dreams is the UK's most loved bed retailer, owned by Tempur Sealy, and has been making bedtimes better since 1985. With over 200 stores nationwide, Dreams sells 14,000 mattresses, bases, and headboards each week.

What are the key responsibilities of a Retail Sales Assistant?

Key responsibilities include providing exceptional customer service, understanding customer needs, helping customers choose the right mattress using Sleepmatch technology, and maintaining the store's appearance.

What are the work hours for this position?

The position requires a commitment of 30 hours per week, which includes working weekends and bank holidays.

What is the salary for a Retail Sales Assistant?

The competitive salary is £20,000, with achievable on-target earnings.

Is there a commission structure in place?

Yes, there is an uncapped commission scheme that rewards the hard work of employees, including extra special peak incentives.

What employee benefits are offered?

Benefits include an amazing staff discount, opportunities for buy-in schemes, comprehensive learning and development, and access to a wellbeing hub through a partnership with the Retail Trust.

What qualities are you looking for in a candidate?

We're looking for someone who is people-first with an engaging personality, possesses strong communication skills, is motivated to meet sales targets, works well in a team, has a willingness to learn, and is flexible with their schedule.

Is previous sales experience necessary for this role?

No previous sales experience is necessary, but candidates should have motivation and determination to work towards KPIs and sales targets.

What technology will I be using in this role?

You will utilize Sleepmatch technology, which helps customers choose the right mattress by assessing their individual sleep preferences.

Will I be responsible for store maintenance?

Yes, part of your responsibilities will include general housekeeping, cleaning, and updating displays to keep the store looking its best.

How does Dreams support employee wellbeing?

Dreams partners with the Retail Trust to provide a full wellness hub, including a 24-hour helpline, out-of-hours GP services, and counseling access.

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Dreams

Retail & Consumer Goods
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Dreams is a UK-based retailer specialising in beds, mattresses, and bedroom furniture. Their ultimate mission is to ensure everyone gets a better night's sleep by providing high-quality, comfortable, and affordable sleep solutions. Dreams aims to enhance customers' sleep experience through innovative products and exceptional service, helping to improve overall well-being.