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Retail Sales Assistant



24d ago

Applications are closed

  • Job
    Entry Level
  • Hospitality & Retail
  • Cardiff


  • Numerically proficient - You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and converting vast amounts of currency regularly daily
  • Great communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.


  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures


What are the working hours for this Retail Sales Assistant position?

The working hours for this Retail Sales Assistant position are 16 hours per week, with flexibility to work a variety of shifts between Monday to Sunday.

What are the benefits offered for this position?

The benefits offered for this position include a comprehensive voluntary benefits package, employee wellness programmes, 25 days holiday (pro-rata), monthly bonus opportunities, flexible hours and shift patterns, and pension benefits.

What is the interview process like for this job?

The interview process for this job includes an initial screening call, an online interview with a Talent Acquisition Partner, a bureau visit to meet with the Bureau Manager, and a final offer if successful.

What qualifications or skills are required for this role?

The qualifications or skills required for this role include being numerically proficient, a great communicator, and having a desire to succeed. Experience in retail or customer service is also beneficial.

What is the mission of Travelex as a company?

The mission of Travelex is to simplify customers' access to international money, providing trusted and widely recognized services in foreign exchange.

Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.