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Retail Sales Assistant

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Travelex

Aug 2

  • Job
    Full-time
    Entry Level
  • Leeds
  • Quick Apply

AI generated summary

  • You must be numerically proficient, an effective communicator, and driven to succeed, with a passion for making a positive impact and understanding customer needs.
  • You will build customer relationships, provide tailored travel money advice, process foreign exchange transactions, meet performance goals, and ensure compliance with legal standards.

Requirements

  • Numerically proficient - You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and converting vast amounts of currency regularly daily
  • Great communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What type of employment is offered for this position?

The position is a permanent, part-time role.

How many hours per week will I be working?

You will be working 24 hours per week.

What is the hourly wage for this job?

The salary is £12.50 per hour, plus on-target earnings of up to 7.5% of the base salary.

Are there flexible working hours available?

Yes, the job offers flexible hours and shift patterns to suit a variety of lifestyles.

What benefits are provided to employees?

Employees receive a voluntary benefits package, wellness programs, discounts, 25 days holiday (pro-rata), the opportunity to earn a monthly bonus, and a pension scheme.

What qualities are sought in candidates for this role?

Candidates should be numerically proficient, great communicators, and have a desire to succeed.

What does the interview process involve?

The interview process includes an initial screening call, an online interview with a numerical test, a bureau visit to meet the Bureau Manager, and a final offer if successful.

What type of training will I receive if hired?

While specific training details are not mentioned, you will likely receive training to become familiar with travel money transactions, products, and compliance procedures.

Is there room for career advancement within Travelex?

Yes, there are opportunities for growth and advancement within the company.

Is diversity valued at Travelex?

Yes, Travelex is an equal opportunity employer and values diversity in the workplace.

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Travelex

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.