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Job

Retail Sales Assistant - Preston (12 hours)

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Majestic Wine

1mo ago

💼 Graduate Job

Preston

AI generated summary

  • You must have excellent customer service skills, be self-motivated, adaptable, and have a passion for problem-solving. Wine knowledge is a plus but willingness to learn is essential. Hold a full UK/EU/EEA driving licence with no more than 6 penalty points.
  • You will drive sales, provide exceptional customer service, share your passion for wine, maintain store appearance, assist with operational tasks, identify opportunities for improvement, ensure compliance, and support your team in delivering an outstanding shopping experience.

Graduate Job

Hospitality & RetailPreston

Description

  • As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.

Requirements

  • Excellent time-management, delegation and problem-solving skills
  • Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
  • Self-motivated, able to thrive when working alone and as part of a team
  • A can-do attitude with a passion for seeing problems through to solutions
  • Adaptable and resilient to meet the ever-changing demands of our business
  • Excellent communication and time management skills
  • Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications
  • Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
  • Therefore, we are looking for people who:
  • Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery
  • Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
  • Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
  • Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
  • Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
  • Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
  • Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
  • Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together
  • Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
  • Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
  • As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.

Details

Work type

Part time

Work mode

office

Location

Preston

Benefits

  • Competitive Salary
  • Up to 20% staff discount
  • Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
  • Uniform provided
  • Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
  • Company sick pay scheme.