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Retail Sales Associate

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MARSHALLS LLC

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Old Saybrook

AI generated summary

  • You must have excellent customer service, strong communication and organizational skills, flexibility, ability to multi-task, lift heavy objects, and retail experience preferred.
  • You will engage customers, process transactions, maintain store organization, support merchandising, promote programs, participate in safety and recovery efforts, and adhere to operational standards.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title is Retail Sales Associate.

What company is hiring for this position?

The position is with TJX Companies, specifically at Marshalls.

What are the main responsibilities of a Retail Sales Associate?

The main responsibilities include delivering a highly satisfied customer experience, maintaining a clean and organized store environment, adhering to operational and loss prevention standards, and engaging with customers.

What skills are required for this position?

Candidates should possess excellent customer service skills, strong communication and organizational skills, attention to detail, multi-tasking abilities, and the capability to respond to changes in direction.

Is previous retail experience preferred for applicants?

Yes, previous retail customer experience is preferred.

Are there flexible scheduling options available for this role?

Yes, the position requires the ability to work a flexible schedule to support business needs.

What benefits are offered to employees in this role?

Benefits include an associate discount, medical/dental/vision coverage, 401(k) options with match, paid parental leave, and other perks such as discounts on auto/home insurance.

What is the starting pay range for the Retail Sales Associate position?

The starting pay range is $16.35 to $16.85 per hour, depending on skills, qualifications, and experience.

Does the company provide reasonable accommodations for individuals with disabilities?

Yes, TJX Companies provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

Is there an opportunity for career growth in this role?

Yes, there are ample opportunities for growth and development within the company as part of their vibrant team.

What is the location of the job?

The job is located at Marshalls Store 0782, 665 Boston Post Rd, Old Saybrook, CT, USA.

Does the company consider applicants with arrest or conviction records?

Yes, applicants with arrest or conviction records will be considered for employment.

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MARSHALLS LLC

MARSHALLS LLC is a retail company based out of Shelton, CT, United States

Retail & Consumer Goods
Industry
1-10
Employees
1995
Founded Year

Mission & Purpose

Marshalls, based in the United States, is a chain of off-price retail stores that offer a wide range of discounted brand-name clothing, accessories, and home goods. Their ultimate mission is to provide customers with quality merchandise at competitive prices, offering a diverse selection that includes apparel for men, women, and children, as well as home decor items and accessories. The purpose of Marshalls is to offer a treasure-hunt shopping experience where customers can find high-value products from popular brands at significant savings compared to regular retail prices. They aim to deliver a satisfying shopping experience that combines quality, variety, and affordability across their network of stores in the United States.